ATM Field Service Engineer – Uptime Champion

Brink's Incorporated.; Leeds; Hybrid; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Onboarding bonus up to £1,000

Company van and fuel card

Pension scheme

Medicash healthcare

Job summary

NoteMachine, part of the Brink's Group, is seeking a Field Service Engineer to maintain and repair our nationwide ATM network across the UK. You will work in the field, delivering reliable service with a strong focus on fault diagnosis and customer satisfaction.

The role offers a competitive salary, onboarding bonus, and a comprehensive benefits package, including a company van and training opportunities.

Qualifications

• Experience in electro-mechanical field service engineering.
• Strong fault-finding and problem-solving skills.
• Full UK driving licence with ability to travel within designated region.
• Willingness to work weekends and bank holidays on a rota.
• Resident within the LE postcode area.
• Ability to pass financial and background screening requirements.

Responsibilities

• Carry out second-line break-fix repairs and preventative maintenance across ATM estate.
• Diagnose faults and resolve technical issues safely and efficiently.
• Deliver high levels of customer service during site visits.
• Work closely with customers to minimise downtime and maintain service performance.
• Accurately record repairs, parts usage, and service activity.
• Complete quality checks to ensure repairs meet company standards.
• Participate in ongoing technical and professional development training.
• Ensure compliance with company procedures, health & safety standards and security protocols.

Skills

Field service experience

Fault finding

Customer service

Electro-mechanical

Tools

ATM maintenance tools

Job description

NoteMachine, part of the Brink's Group, is seeking a Field Service Engineer to maintain and repair our nationwide ATM network across the UK. You will work in the field, delivering reliable service with a strong focus on fault diagnosis and customer satisfaction.

The role offers a competitive salary, onboarding bonus, and a comprehensive benefits package, including a company van and training opportunities.