ATM Field Service Engineer – Leicester, Company Vehicle

Brink's, Incorporated; Crickhowell; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Onboarding bonus

Performance bonus

Company van, fuel card, tools and gear

Job summary

NoteMachine, part of the Brink's Group, is seeking a Field Service Engineer to maintain and repair its nationwide ATM network from Leicester and surrounding regions. The role emphasizes strong fault-finding, excellent customer service, and independent field work with a focus on uptime and service quality.

Join NoteMachine to work for a trusted national business backed by a global organisation, with opportunities for development, competitive pay, and a comprehensive benefits package.

Qualifications

• Previous Field Service Engineering experience involving electro-mechanical equipment.
• Strong fault-finding and problem-solving skills.
• Full UK driving licence with no more than 6 active penalty points
• Excellent communication and customer service skills
• Willingness to travel within your designated region
• Flexibility to work weekends and bank holidays on a rota basis
• Resident within the LE postcode area
• Able to pass financial and background screening requirements

Responsibilities

• Carry out second-line break-fix repairs and preventive maintenance across ATM estate
• Diagnose faults and resolve technical issues safely
• Deliver high levels of customer service during each site visit
• Work closely with customers to minimise downtime and maintain service performance
• Accurately record repairs, parts usage, and service activity
• Complete quality checks to ensure repairs meet company standards
• Participate in ongoing technical and professional development training
• Ensure compliance with company procedures, health & safety standards, and security protocols

Skills

Fault-finding

Customer service

Problem-solving

UK driving licence

Job description

NoteMachine, part of the Brink's Group, is seeking a Field Service Engineer to maintain and repair its nationwide ATM network from Leicester and surrounding regions. The role emphasizes strong fault-finding, excellent customer service, and independent field work with a focus on uptime and service quality.

Join NoteMachine to work for a trusted national business backed by a global organisation, with opportunities for development, competitive pay, and a comprehensive benefits package.