Athletic Retail Shift Lead: Drive Service & Sales

Footlocker; Glasgow; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

28 days holiday

Employee discount 30-50%

Wellbeing program (WellHub)

Employee Assistance Program

Sick pay scheme

Head Office internships

Ambassador programme

Development opportunities

Job summary

Foot Locker Glasgow Fort is seeking a store supervisor to lead the team and drive sales while delivering an elevated customer experience for athletic sneakers and apparel.

You will inspire colleagues, coach performance, and ensure product knowledge across the range. Flexible availability including nights, weekends, and holidays is required. You will partner with the Store Manager in daily operations and aim for personal and store productivity goals.

Qualifications

• At least 1 year of retail supervisor experience.
• At least 2 years of retail experience.
• Confident engaging customers to deliver an elevated experience.
• Motivated by interacting with customers and athletic products.
• Initiates tasks without supervision.
• Flexible availability, including nights, weekends and holidays.

Responsibilities

• Inspire and motivate your team to drive sales with exceptional service.
• Ensure high customer satisfaction through product knowledge and teamwork.
• Deliver sales, customer experience, merchandising, visual and operations goals.
• Maintain personal and productivity targets.
• Uphold quality and productivity across store operations.
• Serve as a link between customers, sales associates, and managers.
• Learn and share product knowledge and trends to meet customer needs.
• Stay informed on current and upcoming product trends.
• Contribute to a positive and inclusive work environment.

Skills

Retail supervision

Retail experience

Customer engagement

Motivation for results

Proactive work

Flexible hours

Job description

Foot Locker Glasgow Fort is seeking a store supervisor to lead the team and drive sales while delivering an elevated customer experience for athletic sneakers and apparel.

You will inspire colleagues, coach performance, and ensure product knowledge across the range. Flexible availability including nights, weekends, and holidays is required. You will partner with the Store Manager in daily operations and aim for personal and store productivity goals.