Store Lead: Fashion Retail & Customer Experience

Merry Hill Group; Glasgow; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

Footasylum is seeking a Store Supervisor in the Glasgow region to lead from the front and drive outstanding customer experiences. You will coach Sales Assistants, raise service levels, and work to deliver strong commercial results daily.

In this role you will empower the team, maintain high standards, and collaborate across store operations to ensure efficiency and profitability while upholding Footasylum values.

Qualifications

• Passion for fashion retail and Footasylum ethos.
• Experience in managing and motivating a team of Sales Assistants.
• Ability to work independently and as part of a team.
• Strong verbal and written communication.

Responsibilities

• Maximise the number of sales in-store.
• Satisfy and build customer loyalty.
• Monitor stock and ensure safety.
• Merchandise and display to stimulate interest.
• Plan for future store efficiency.
• Support training and recruitment activities.
• Control day-to-day expenses.
• Maintain store health and safety.

Skills

Fashion retail

Team leadership

Customer service

Staff coaching

Communication

Organisation

Job description

Footasylum is seeking a Store Supervisor in the Glasgow region to lead from the front and drive outstanding customer experiences. You will coach Sales Assistants, raise service levels, and work to deliver strong commercial results daily.

In this role you will empower the team, maintain high standards, and collaborate across store operations to ensure efficiency and profitability while upholding Footasylum values.