Sneaker Store Shift Lead - Elevate Sales & Customer Experience

Foot Locker; Glasgow; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

28 days holiday - plus an extra day

Associate discount of between 30 - 50%

WellHub - Daily Wellbeing options for

Employee Assistance Program - Retail

Company Sick Pay scheme

Head Office Internships

Striper Ambassador Programme

Development Opportunities

Job summary

Foot Locker Glasgow Fort is seeking a Store Supervisor to lead the team, drive sales and deliver an elevated customer experience. You will coach colleagues, manage daily operations and maintain product knowledge.

You should have at least 1 year of retail supervisor experience and 2 years overall retail experience, with flexible availability including nights, weekends, and holidays. You will collaborate with store leadership to meet sales and productivity goals.

Qualifications

• At least 1 year of retail supervisor experience.
• At least 2 years of retail experience.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results from interacting with customers and athletic products.
• Initiates completion of tasks without necessary supervision.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Inspire, and motivate your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Maintaining personal and productivity goals
• Uphold the quality and productivity of every aspect of your store
• Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Skills

Retail supervisor experience

Retail experience

Customer engagement

Task ownership

Flexible schedule

Job description

Foot Locker Glasgow Fort is seeking a Store Supervisor to lead the team, drive sales and deliver an elevated customer experience. You will coach colleagues, manage daily operations and maintain product knowledge.

You should have at least 1 year of retail supervisor experience and 2 years overall retail experience, with flexible availability including nights, weekends, and holidays. You will collaborate with store leadership to meet sales and productivity goals.