Assistant Store Manager — Weekend Flex (Fashion Retail)

British Heart Foundation; Watford; On-site; GBP 21,000 - 26,000; Full time

Job summary

British Heart Foundation in Watford is seeking an Assistant Store Manager to support the Store Manager and lead our fashion store team across seven days. You will inspire staff and volunteers, ensure excellent customer service, drive store performance through visual merchandising, and help recruit and develop volunteers while managing campaigns and stock on rota.

This role requires flexibility to work weekends and bank holidays and a proactive approach to achieving sales targets in a fast-paced

Qualifications

• Experience in a customer facing role.
• Supervisory experience
• Commercially driven to encourage new ideas
• Inclusive approach to developing teams
• Passion for delivering exceptional customer service and achieving the highest retail standards
• Results driven but with a recognition of right result, right way.

Responsibilities

• Ensuring highest standard of customer service
• Achieving targets
• Maintaining a high standard of visual merchandising
• Maximising sales through physical and digital channels
• Supporting with the recruitment and development of volunteers
• Achieving expectations within campaign activities
• Working with the manager to generate stock

Skills

Customer facing

Supervisory experience

Commercially driven

Inclusive leadership

Customer service excellence

Results driven

Job description

British Heart Foundation in Watford is seeking an Assistant Store Manager to support the Store Manager and lead our fashion store team across seven days. You will inspire staff and volunteers, ensure excellent customer service, drive store performance through visual merchandising, and help recruit and develop volunteers while managing campaigns and stock on rota.

This role requires flexibility to work weekends and bank holidays and a proactive approach to achieving sales targets in a fast-paced