Assistant Store Manager – Lead Retail Team & Drive KPIs

Clarks Outlet; Grays; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks Outlet is seeking a proactive Assistant Store Manager in Grays to support the Store Manager in leading the retail team and overseeing daily operations. You will drive KPIs, coach staff, and ensure excellent customer service in a fast-paced environment.

The ideal candidate has retail leadership experience, strong communication skills, and the ability to inspire a team while managing store standards. This role offers progression opportunities and benefits including retail discounts and

Qualifications

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and solid organizational and problem-solving abilities.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast-paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Responsibilities

• Support the Store Manager in leading the retail team and daily operations.
• Contribute to achieving performance goals and customer service standards.

Skills

Retail leadership

KPI-driven

Interpersonal skills

Communication skills

Organizational skills

Problem-solving

Team leadership

Tools

POS systems

Inventory management

MS Office

Google Workspace

Job description

Clarks Outlet is seeking a proactive Assistant Store Manager in Grays to support the Store Manager in leading the retail team and overseeing daily operations. You will drive KPIs, coach staff, and ensure excellent customer service in a fast-paced environment.

The ideal candidate has retail leadership experience, strong communication skills, and the ability to inspire a team while managing store standards. This role offers progression opportunities and benefits including retail discounts and