Assistant Store Manager — Elevate Customer Experience & Team

The-White-Company; Hitchin; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

50% discount on products

25 days holiday rising to 28

Volunteer Day with a charity

Discretionary bonus scheme

Perk Place benefits platform

Group Personal Pension

Wagestream Money Management app

Private Medical Insurance

Life assurance after probation

Christmas party

Job summary

The White Company is seeking an Assistant Store Manager to help lead the store and drive its success. Working with the Store Manager, you will translate plans into action, ensuring standards, service, and performance are delivered consistently.

This role offers progression from supporting performance to leading through others, developing people leadership, commercial understanding, and decision-making. You will play a key role in delivering a premium customer experience and maintaining brand

Qualifications

• Experience in a supervisory or assistant management role within a retail environment.
• Confident and approachable leader who enjoys supporting and developing others.
• Commercially curious with an understanding of KPIs and store priorities.

Responsibilities

• Support delivery of consistent, high-quality customer experience across the store.
• Lead by example on the shop floor and uphold brand standards.
• Coach team members to build confidence in customer conversations and service delivery.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

The White Company is seeking an Assistant Store Manager to help lead the store and drive its success. Working with the Store Manager, you will translate plans into action, ensuring standards, service, and performance are delivered consistently.

This role offers progression from supporting performance to leading through others, developing people leadership, commercial understanding, and decision-making. You will play a key role in delivering a premium customer experience and maintaining brand