Assistant Manager: Craft Exceptional Coffee & Team Growth

CC SOAR GROUP; Borehamwood; Presencial; GBP 22 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive starting salary

Progress and development opportunities

Free handmade drinks

50% discount on food and bottled items

Company pension scheme

Incentive schemes and bonuses

Resumo da oferta

Costa Coffee Assistant Manager position in Borehamwood offers hands-on leadership to a friendly team, driving a top coffee experience. You will support the Store Manager, oversee daily operations and staff scheduling, and push sales while maintaining brand standards.

You'll develop staff through training, manage stock and finances, and ensure hygiene and safety checks are consistently met. A proactive, customer-focused attitude is essential for success.

Qualificações

• Experience in a supervisory/management role in a coffee shop or branded restaurant.
• Extensive knowledge of Hygiene, Health & Safety and branded audits.
• Positive, engaging personality with a can-do attitude.
• Strong communication skills with customers and teammates.
• Courage and confidence to lead and make decisions.
• Ability to multitask and stay hardworking under pressure.

Responsabilidades

• Support the Store Manager and deputise in their absence.
• Efficiently manage store operations to deliver the best coffee experience.
• Plan and coordinate weekly rotas, shifts and staff holidays.
• Drive sales growth by working with the team on key KPIs.
• Financial management of the store P&L focused on productivity and gross profit.
• Develop the team and provide in-store and online training.
• Motivate, coach and manage the team to maintain service standards.
• Manage stock and ordering to ensure 100% supply for customers.
• Ensure compliance with company standards, policies and health & safety checks.

Conhecimentos

Hygiene & Safety

Communication skills

Multitasking

Leadership

Descrição da oferta de emprego

Costa Coffee Assistant Manager position in Borehamwood offers hands-on leadership to a friendly team, driving a top coffee experience. You will support the Store Manager, oversee daily operations and staff scheduling, and push sales while maintaining brand standards.

You'll develop staff through training, manage stock and finances, and ensure hygiene and safety checks are consistently met. A proactive, customer-focused attitude is essential for success.