Assistant Store Manager – Coffee & Customer Experience

Goldex Investments Group Ltd; Gravesend; Vor Ort; GBP 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Competitive salary package

Annual managerial bonus

Staff discount and free drinks

Company pension

29 days holiday (incl. bank holidays)

Training & development

Employee recognition programs

Volunteer opportunities

Zusammenfassung

Costa Coffee is seeking an Assistant Store Manager in Gravesend, United Kingdom. You will work closely with the Store Manager to ensure the store runs efficiently, maintain Costa standards, and deliver an outstanding coffee experience for every customer.

You will lead and develop the team, manage daily operations, and translate KPI insights into action. A passion for coffee and people, plus supervisory experience in hospitality or retail, is essential.

Qualifikationen

• Experience in hospitality or retail environments.
• Supervisory/management experience preferred.
• Barista Maestro accreditation is advantageous.

Aufgaben

• Lead the store team to deliver an exceptional Costa Coffee experience.
• Oversee daily store operations including cash handling, stock control, and adherence to brand standards.
• Monitor KPI reports and translate insights into daily/weekly actions.
• Coach and develop team members, delegating tasks and ensuring excellent customer service.

Kenntnisse

Customer service

Leadership

Barista Maestro

Team motivation

Multitasking

Professional appearance

Jobbeschreibung

Costa Coffee is seeking an Assistant Store Manager in Gravesend, United Kingdom. You will work closely with the Store Manager to ensure the store runs efficiently, maintain Costa standards, and deliver an outstanding coffee experience for every customer.

You will lead and develop the team, manage daily operations, and translate KPI insights into action. A passion for coffee and people, plus supervisory experience in hospitality or retail, is essential.