Assistant Store Manager (32 Hours)

THE WHITE COMPANY; Hitchin; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Store Manager to support store operations and drive sales. In this dynamic role, you will lead a high-performance team, ensuring exceptional customer service while maximizing profitability. You will embody the company's values, inspiring your team to reach their full potential. With a strong focus on development and performance, this position offers a unique opportunity to make a significant impact in a fast-paced retail environment. Join a company that values its employees and rewards dedication with competitive salaries and attractive benefits.

Benefits

50% discount on products

25 days holiday rising to 28

Volunteer Day

Discretionary bonus scheme

Benefits Platform

Group Personal Pension scheme

Wagestream Money Management app

Private Medical Insurance

Life assurance plan

Social events throughout the year

Qualifications

• Proven track record in retail management and maximizing sales.
• Experience in coaching and developing team members.

Responsibilities

• Support Store Manager with operational and commercial activities.
• Train and motivate staff to achieve high customer service levels.
• Manage customer experience as part of multi-channel strategy.

Skills

Leadership

Sales Maximization

Team Development

Customer Service

Cost Control

Job description

Our Role

As an Assistant Store Manager, you will be supporting the Store Manager with all operational and commercial activity in your store, providing clear leadership to establish a high-performance team that will drive sales, achieve KPIs, and deliver the exceptional service to our customers that we are known for.

You will naturally bring our PRIDE values to life as a Passionate, inspiring, and Resourceful leader, with a proven track record of maximizing sales and profitability in a similar fast-paced, commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximize their potential and be capable of proving your knowledge and passion for The White Company.

What you'll be doing:

• Maximize contribution by helping to achieve budget sales and controlling costs.
• Assist Store Manager in managing store costs without jeopardizing store objectives.
• Assist with training, development, and motivation of staff to achieve the highest possible levels of customer service and performance.
• Manage the customer experience as part of the TWC multi-channel strategy.

What we offer you:

At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries.

• 50% discount on our products,
• 25 days holiday rising to 28 during service,
• A Volunteer Day with a charity of your choice,
• In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,
• Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle,
• Automatic enrollment into the Group Personal Pension scheme,
• Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing,
• Private Medical Insurance,
• Following successful probationary completion, you’ll be covered by our life assurance plan,
• Social - Christmas party/social events throughout the year.

Our Equality, Diversity, and Inclusion statement of commitment:

At The White Company, we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality, Diversity, and Inclusion Policy, which starts with our recruitment and selection process. We’d love you to join us on our journey.

Our Sustainability statement of commitment:

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.