Assistant Store Manager - Swansea (32 - 40 hours)

TN United Kingdom; London; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager and play a pivotal role in creating memorable experiences for customers. In this dynamic position, you will motivate and lead a talented team while ensuring excellent customer service and operational efficiency. This is a fantastic opportunity to develop your skills and grow within a supportive environment, where your contributions will directly impact the store's success. If you are passionate about retail and thrive in a fast-paced setting, this role is perfect for you.

Qualifications

• Experience as an Assistant Store Manager or similar role in retail or hospitality.
• Strong people management skills with the ability to motivate and coach others.

Responsibilities

• Support the Store Manager in daily operations and team performance.
• Motivate the team to achieve customer satisfaction and sales goals.

Skills

People management skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Education

Relevant experience in retail or hospitality

Job description

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Job Description

As Assistant Store Manager, your focus is on motivating your team and providing each customer with a meaningful shopping experience. You’re second-in-command, ready to step in for your Store Manager and take charge when necessary. Your main goal is to drive your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations daily.

You’ll act as a role model and ambassador for Rituals. Support your Store Manager in fostering a culture of trust through positive and constructive feedback. Help recruit, hire, and retain a diverse and talented team. Coach team members to enhance engagement and help them reach their full potential. Additionally, assist with day-to-day business activities as the Store Manager’s right hand.

Please note this role is based in Swansea.

What You Bring

• High energy, humility, and a sense of humor.
• Ability to motivate others and achieve store goals in customer satisfaction and sales.
• Inspiring and performance-oriented attitude.
• Relevant experience at Assistant Store Manager level or similar in retail or hospitality.
• People management skills such as communication, motivation, coaching, and inspiration.
• Experience in knowledge sharing to influence behavioral change and develop others.
• Decision-making and problem-solving skills.