Assistant Store Manager - St Albans (32 - 40 hours)

Rituals; St Albans; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Store Manager to inspire and lead a dynamic team in delivering exceptional customer experiences. This role emphasizes motivation, effective teamwork, and operational excellence. You will be pivotal in fostering a culture of trust and engagement while driving store performance. If you have a passion for retail and a knack for people management, this opportunity allows you to shine and make a significant impact in a vibrant environment.

Qualifications

• Experience as an Assistant Store Manager or equivalent in retail/hospitality.
• Ability to motivate others and achieve store goals.

Responsibilities

• Motivate the team and ensure excellent customer service.
• Support the Store Manager in daily business activities.

Skills

People management

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Job Description

As an Assistant Store Manager, your focus is on motivating your team and providing each customer with a meaningful shopping experience. You are the second-in-command, ready to step in for your Store Manager and take charge when necessary. Your primary goal is to drive your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations daily.

You will act as a role model and ambassador for Rituals. Supporting your Store Manager, you will help foster a culture of trust through positive and constructive feedback, assist in recruiting, hiring, and retaining a diverse and talented team, coach team members to enhance engagement and reach their potential, and serve as the Store Manager's right hand in managing daily business activities.

Please note this role is based in St Albans.

Qualifications

We are looking for someone high on energy, humble, with a good sense of humor!

You are unique because of your ability to motivate others and achieve store goals related to customer satisfaction and sales. Additionally, as Assistant Store Manager, you should be inspiring and performance-oriented.

Furthermore, you should have:

• Relevant experience at the Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills, including communication, motivation, coaching, connection, and inspiration.
• Experience in sharing knowledge to influence behavioral change and develop others.
• Decision-making and problem-solving skills.