Assistant Store Manager - Peterborough (32 - 40 hours)

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to join their vibrant team in London. This role is pivotal in creating memorable shopping experiences and motivating staff to achieve store goals. As the second-in-command, you will support the Store Manager in driving performance through exceptional customer service and teamwork. Ideal candidates will possess strong people management skills and a passion for retail, ensuring a positive and engaging environment. If you thrive in a dynamic setting and are eager to inspire others, this opportunity is perfect for you.

Qualifications

• Previous experience at Assistant Store Manager level or equivalent.
• Strong people management and decision-making skills.

Responsibilities

• Assist the manager in leading the team and driving store performance.
• Motivate team members and provide excellent customer service.

Skills

People management skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Share your talents

Please note this role is based in Peterborough, Cambridgeshire.

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities.

Bring all of you

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision-making and problem-solving skills.