Assistant Store Manager

Machine Mart; Saffron Walden; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff Discounts

Healthcare

Cash plans

Pension scheme

Life Cover

Retail Trust access

Brand discounts

Training & development

Internal promotion

Paid breaks

Tea & Coffee

Job summary

Machine Mart are seeking an Assistant Store Manager in Cambridge to help run the store alongside the Store Manager. You will lead a small team and share responsibility for day-to-day operations, ensuring a high standard of customer service.

This role requires motivation, numeracy, and a proactive attitude to meet sales targets, coach staff, and build rapport with customers while promoting our range of power tools and equipment.

Qualifications

• Proven experience in a retail customer service or sales environment.
• Supervisory or junior management experience in retail or field sales.
• Knowledge of our product range and ability to sell it.
• Strong customer service, achieving sales targets and teamwork.
• Numeracy, accuracy, and basic computer literacy.
• Self-motivation and a can-do attitude; desire to lead with the team.

Responsibilities

• Share joint responsibility for day-to-day store operations.
• Co-manage a small team of 4-6 staff.
• Work up to 45 hours per week with overtime pay or time off in lieu.
• Motivate the team to deliver great customer experience and meet sales targets.
• Build rapport with customers and guide them through choices.

Skills

Retail sales experience

Supervisory experience

Product knowledge

Customer service

Sales target achievement

Team player

Numeracy and accuracy

Self-motivation

Can-do attitude

Co-leadership

Job description

Assistant Store Manager

Date: 2026-09-21T04:42:47

Location: Cambridge, Cambridgeshire, GB, CB1 0

Application Deadline: 2026-10-21T03:21:11.64

Job Description

About The Role

What you'll be doing:

• Working with the Store Manager, you'll share joint responsibility for the day to day running of the store
• You'll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

What you'll need - skills and experience:

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You’ll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can-do attitude
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team

Benefits

What you'll get in return for your commitment:

• Staff Discounts
• Healthcare
• Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Where you'll be working:

Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business, we are at the forefront of our sector and are supporting our recent success with continued growth.

For further information on our company and our product range, visit our website: www.machinemart.co.uk