Assistant Store Manager

Machine Mart; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Staff Discounts

Healthcare Cash Plans

Company Pension

Life Cover

Retail Trust access

Brand Discounts

Training & Development

Internal promotions

Paid breaks

Tea & Coffee

Job summary

Machine Mart in Chelmsford is seeking an Assistant Store Manager to help run the store under the Store Manager. You will co-manage a small team of 4–6 staff, motivate them to achieve sales targets and deliver exceptional customer service.

The role includes up to 45 hours per week with overtime paid or equivalent time off in lieu. You will build rapport with customers, offer honest advice, and ensure a great shopping experience while supporting store operations and product knowledge across our

Qualifications

• Proven experience in a retail customer service orientated or sales environment.
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
• Knowledge of our product range would be advantageous.
• Proven ability to sell some or all of our product range.
• Proven ability to deliver excellent customer service to all of our customers.
• Proven experience in achieving sales targets.
• Confident, enthusiastic team player.
• Accurate numeracy and basic computer literacy.
• High self-motivation and a can-do attitude.
• Desire to succeed both individually and as co-leader of the team.

Responsibilities

• Assist the Store Manager with day-to-day store operations.
• Co-manage a small team of 4-6 staff and lead by example.
• Work up to 45 hours per week with overtime paid or time off in lieu.
• Motivate the team to deliver excellent customer service and meet sales targets.
• Build rapport with customers and guide them to suitable products.

Skills

Retail sales

Customer service

Supervisory experience

Team leadership

Sales targets

Numeracy

Computer literacy

Motivation

Job description

Assistant Store Manager

Date: 2026-09-21T04:43:00

Location: Chelmsford, Essex, GB, CM1 1

Application Deadline: 2026-10-21T03:52:52.223

Job Description

About The Role

What you'll be doing:

• Working with the Store Manager, you'll share joint responsibility for the day-to-day running of the store.
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu.
• You'll be leading by example, co-managing a small team of between 4 - 6 members of staff.
• You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.

What you'll need - skills and experience

• Proven experience in a retail customer service orientated or sales environment.
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
• You’ll have practical experience / knowledge of some or all of our product range.
• Proven ability to sell some or all of our product range.
• Proven ability to deliver excellent customer service to all of our customers.
• Proven experience in achieving sales targets.
• You’ll be a confident, enthusiastic team player.
• Your personal skills should include accuracy and numeracy as well as basic computer literacy.
• You'll possess a high degree of self-motivation and a can-do attitude.
• You'll demonstrate a desire to succeed both individually and as co-leader of the team.

Benefits

What you'll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Where you'll be working

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business, we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk