Assistant Store Manager

Suitsupply; Greater London; Presencial; GBP 37.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Lucrative bonus structure

Clothing allowance

Generous employee discount

Travel to other stores

Descripción de la vacante

Suitsupply in London is seeking an Assistant Store Manager to support the Store Manager in achieving sales targets and delivering an excellent customer experience. You will lead a professional team and ensure best practices across store operations.

You will benefit from a top-tier training program, a clothing allowance, generous employee discounts, and opportunities to travel to other stores, including abroad.

Formación

• Experience in management, sales, hospitality or service.
• Strong customer service and clienteling skills.
• Proven leadership and coaching ability.

Responsabilidades

• Lead and develop store team to meet goals and improve objectives.
• Collaborate with training to develop a gold standard team.
• Set weekly/monthly objectives for the team.
• Maintain professional appearance and high level of service.
• Display merchandise per visual guidelines.
• Collaborate with store support and HR on policies and development.
• Perform other duties assigned by Store Manager.

Conocimientos

Management

Sales

Hospitality

Customer service

Leadership

Communication

Descripción del empleo

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.
What you will do:

• Support the Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary between £3,300-£4,200 per month for a full-time contract, plus a lucrative bonus structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad