Assistant Store Leader: Drive KPIs & Customer Experience

Starbucks Coffee Company

Glasgow

On-site

GBP 25,000 - 35,000

Full time

14 days+
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Benefits offered by this job

28 days holiday including Bank Holidays
Free drinks and food item on shift
Bean stock options
Comprehensive training
30% partner discount
Life assurance
Interest-free loans for rental deposits
24/7 Employee Assistance Programme
Recognition schemes

Job summary

Starbucks Coffee Company is seeking an enthusiastic assistant manager to lead shifts and enhance customer experiences in Glasgow. In this pivotal role, you will manage operational standards, engage with partners, and drive commercial results.

A successful candidate will have a background in retail or hospitality leadership and a passion for teamwork. Our assistant managers undergo comprehensive training, ensuring they are well-equipped to embody the Starbucks culture and values.

Benefits include generous holiday entitlement, partner discounts, and opportunities for career advancement.

Qualifications

  • Previous experience in leading a team in a fast-paced retail or hospitality environment.
  • Ability to manage both people and operational priorities confidently.
  • Championing Starbucks mission and values.

Responsibilities

  • Lead shifts focusing on commercial results and customer experience.
  • Take ownership of KPIs like sales performance and waste reduction.
  • Coach and provide feedback to partners.
  • Act as the duty manager during scheduled shifts.

Skills

Leadership
Customer service
Operational management
Team training

Job description

Starbucks Coffee Company is seeking an enthusiastic assistant manager to lead shifts and enhance customer experiences in Glasgow. In this pivotal role, you will manage operational standards, engage with partners, and drive commercial results.

A successful candidate will have a background in retail or hospitality leadership and a passion for teamwork. Our assistant managers undergo comprehensive training, ensuring they are well-equipped to embody the Starbucks culture and values.

Benefits include generous holiday entitlement, partner discounts, and opportunities for career advancement.

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