Hospice Shop Assistant Manager & Volunteer Lead

St Barnabas Hospices; Arundel; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Company pension

Annual leave 35 days

Education support

Healthcare access / Bupa discount

Free parking

Gym discounts

Employee assistance programme

Death in service

Job summary

St Barnabas Hospices is seeking a Shop Assistant to support the Retail Manager in day-to-day shop operations in Arundel. You will help maximise income from donated and new goods, deliver high standards of customer service, and promote Gift Aid with every sale.

You will also coordinate volunteers, assist in recruitment, induction and training, and help maintain a welcoming shop environment that reflects the charity’s values and community presence.

Qualifications

• Maximise the contribution for the shop through sales from all donated and new goods
• Ensure the shop delivers high standards of customer service
• Capture Gift Aid at every opportunity to maximise income
• Assist the manager with sales promotions, stock generation activities and income from new goods
• Encourage a safe environment that embraces new ideas and originality
• Help the manager keep the shop looking it’s very best to deliver maximum income to the hospices
• Encourage the work of volunteers and co-ordinate the volunteers work and rotas
• Assist the Manager in recruitment, induction, training, and development of volunteers

Job description

St Barnabas Hospices is seeking a Shop Assistant to support the Retail Manager in day-to-day shop operations in Arundel. You will help maximise income from donated and new goods, deliver high standards of customer service, and promote Gift Aid with every sale.

You will also coordinate volunteers, assist in recruitment, induction and training, and help maintain a welcoming shop environment that reflects the charity’s values and community presence.