Weekend Shop Manager Assistant – Retail, Displays & Volunteers

Isabel Hospice Limited; Ware; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

27 days holiday (pro rata)

Pension scheme

Life assurance scheme

Employee Assistance Programme

Cycle to work scheme

Health Service Discounts

Refer a friend bonus

Job summary

Isabel Hospice Limited is seeking an Assistant Shop Manager for our Ware charity shop, working Saturdays and Sundays (14 hrs per week). You will support the Shop Manager and a team of volunteers to run a vibrant store that engages the local community and promotes sustainable fashion.

You will help maximise income, deliver excellent customer care, and lead by example with strong organisational skills. The role involves event support and gift aid targets in a friendly, community-focused

Qualifications

• Experience in a customer-focused environment.
• Interest in sustainable fashion.
• Excellent communication skills, both verbal and written.
• Strong organisational skills with a proactive approach to work.
• Ability to lead by example and work well in a team.

Responsibilities

• Assist the Shop Manager to maximise store income and profits by maintaining high retail standards.
• Provide the highest standard of customer care.
• Create eye-catching displays and keep the shop clean and welcoming.
• Support the Shop Manager to train and engage volunteers.
• Meet gift aid conversion targets from donations.
• Support events held in the shop and local community.

Skills

Customer service

Sustainable fashion interest

Verbal and written communication

Leading by example

Organisational skills

Collaborative teamwork

Email proficiency

Tools

MS Office

Email

Internet use

Job description

Isabel Hospice Limited is seeking an Assistant Shop Manager for our Ware charity shop, working Saturdays and Sundays (14 hrs per week). You will support the Shop Manager and a team of volunteers to run a vibrant store that engages the local community and promotes sustainable fashion.

You will help maximise income, deliver excellent customer care, and lead by example with strong organisational skills. The role involves event support and gift aid targets in a friendly, community-focused