Assistant Shop Manager

HELEN & DOUGLAS HOUSE; Wallingford; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

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Job summary

Helen & Douglas House in Wallingford is seeking an Assistant Shop Manager for a permanent part-time position, 22.5 hours per week. The role is based in our Wallingford shop, with weekend rota pattern and training provided.

You will work with volunteers to maximise shop sales and deliver great customer service, supported by the Shop Manager and Area Manager to help you develop skills and meet targets.

Qualifications

• Previous experience of charity retail would help you hit the ground running.

Responsibilities

• Work alongside a team of volunteers to maximise the shop’s sales profits.
• Provide excellent customer service to shoppers.
• Full training will be provided and you will be supported to develop specific skills.
• Manage volunteer teams in a variety of situations with support from the Shop Manager and Area Manager.
• Be available to work weekends on a rota basis and adapt to changing patterns.

Job description

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Salary15,052.20 per annum (full-time equivalent £25,087 per annum (pro rata))

Location24 Market Place Wallingford OX10 0DY

This is a Permanent, Part Time vacancy that will close in 12 days at 12:00 BST.

The Vacancy

Assistant Shop Manager

• Hours:22.5 hours per week (worked 3 out of 7 days, inc weekend rota)
• Location:Wallingford
• Salary:£15,052.20 per annum (full-time equivalent: £25,087 per annum, (pro rata))
• Closing date:6th October 2026 at 12 noon

Join us as an Assistant Shop Manager in our Wallingford shop and become an ambassador for our charity! We have a permanent part-time position available working 22.5 hours per week.

You will join a busy shop and will work alongside a team of volunteers helping maximise the shop’s sales profits. Great customer service is crucial to what we do, so previous experience of charity retail would help you hit the ground running.

Full training will be provided, we are keen to work with people that have the right attitude so willingness to learn specific skills is equally as important as past experience. To thrive in this role, you will need a good eye for detail, strong organisational and IT skills, and the capability to manage volunteer teams in a variety of situations. You will be supported by the Shop Manager and Area Manager to achieve your objectives in these areas

The role will require you to work weekends on a rota basis. Flexibility is required as working patterns will change regularly, subject to the needs of the business and the levels of volunteers available to work.

We are committed to getting the best out of our applicants and employees. We have therefore made the commitment to sharing interview questions prior to interview. Should you be offered an interview, we will share interview questions with you in advance. Interviews will be conducted virtually via Microsoft Teams.

Please contact [e-mail] if you require any adjustments during the recruitment process.