Assistant Service Manager & Rota Coordinator - General Surgery

Bedfordshire Hospitals NHS Foundation Trust; Luton; On-site; GBP 35,000 - 45,000; Full time

Job summary

Join a leading NHS Trust in Luton as a key player in managing the medical workforce across surgical specialties. This role involves coordinating schedules, managing staffing information, and supporting service managers in achieving targets. With a commitment to staff wellbeing and career development, this position offers a chance to make a significant impact in healthcare delivery.

Benefits

High quality training and development

Access to state-of-the-art facilities

Qualifications

• Substantial experience in a similar role.
• Experience with managing rotas.
• Extensive experience in the NHS, preferably in secondary care.

Responsibilities

• Manage and coordinate medical workforce across specialties.
• Develop systems for managing medical workforce.
• Coordinate Theatre schedule and reconcile expenditures.

Skills

IT skills

Communication skills

Attention to detail

Education

Degree level education

Tools

MS Office

Job description

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Detailed job description and main responsibilities

1. To be responsible to the Surgical Service Managers for the delivery and support of all aspects of managing and co-ordinating the medical workforce across a group of specialties within the Surgical Division. This will be in direct support to the General Managers and Clinical Directors as well as working closely with the central Medical Workforce team, Theatres, Waiting List Office and Finance.

2. To develop, implement and maintain robust systems and processes for managing the medical workforce within the Surgical Division.

3. To be the first point of contact within the division on all aspects of medical staffing

4. To be responsible for the day to day co-ordination of the Theatre schedule within a group of specialties.

5. To work with finance and human resources to regularly reconcile actual to planned expenditure and to ensure accurate payment of medical staff.

6. The post holder will be required to provide regular and ad-hoc medical staffing information to Clinicians and Managers to ensure effective monitoring and use of medical staff across the division.

7. To support the service managers with a range of deliverables e.g RTT targets, Cancer targets and theatre and clinic utilisation

Person specification

Qualifications

Essential criteria

• Educated to degree level or equivalent experience

Desirable criteria

• Training in advanced communication skills or in audit and data collection

Experience

Essential criteria

• Substantial experience in a similar role

Desirable criteria

• Extensive experience in the NHS, preferably in secondary care

Experience

Essential criteria

• Experience with managing rotas

Desirable criteria

• Experience working with junior doctors, consultants or clinical teams and working within a surgical service

Skills

Essential criteria

• IT skills in MS Office applications (Word, Outlook, Excel & PowerPoint)

Desirable criteria

• Internal Trust apps including iPM, Evolve, ICE, NerveCentre, Big Hand

Knowledge

Essential criteria

• Knowledge of RTT Pathways

Desirable criteria

• Knowledge of Root Cause Analysis

Skills

Essential criteria

• Able to work under pressure to tight deadlines & managing unpredictable workloads

Experience

Essential criteria

• Attention to detail & able to work autonomously

Desirable criteria

• Line management experience

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

All new staff will be subject to a probationary period covering their first six months in post.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description (PDF, 256.6KB)
• Person Specification (PDF, 144.4KB)
• Functional Requirements (PDF, 136.4KB)
• L&D Hospital site map (PDF, 96.8KB)
• Disclosure & Barring Information and Recruitment of Ex-Offenders (PDF, 78.5KB)
• Staff Diversity Network (PDF, 140.3KB)
• Information for Disabled Applicants (PDF, 98.7KB)
• Staff Benefits (PNG, 1.6MB)