Assistant Restaurant Manager

Celtic Manor Group; Newport; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Career development

Hotel stay discounts

Leisure membership discount

Virtual GP

Wellbeing support

Nest pension

Staff recognition

Job summary

Celtic Manor Resort in Newport, Wales, is seeking an Assistant Restaurant Manager for the Olive Tree Restaurant. You will support the Restaurant Manager, lead the team and ensure service is outstanding in a high-volume setting.

Ideal candidates will have supervisory experience in quality F&B, strong leadership and communication skills, a passion for guest experience and a professional, positive attitude. The role is permanent, full-time, 40 hours per week.

Qualifications

• Experience in supervisory/management within quality F&B environment.
• Strong leadership and communication skills.
• Ability to coach and develop team members.
• Proven ability to deliver guest experiences in high-volume settings.

Responsibilities

• Deliver warm, engaging experiences for every guest.
• Assist with day-to-day operation of Olive Tree Restaurant.
• Lead and inspire the team to exceed guest expectations.
• Assist with recruitment, onboarding and training of team members.
• Conduct coaching and performance conversations with colleagues.

Skills

Supervisory experience

Leadership

People management

Communication

Organisational skills

Guest experience

High-volume service

Problem solving

Team motivation

Guest feedback handling

Job description

Job title: Assistant Restaurant Manager
Department: Food and Beverage - OliveTree Restaurant
Contract type: Permanent
Hours: 40 hoursper week, over 5 days
Location: Newport, NP18 1HQ
ID: Req5025

Overview

Step into a leadership role within one ofWales' most renowned hospitality destinations. We are looking for anenthusiastic and motivated Assistant Restaurant Manager to join the team at ourOlive Tree Restaurant, located within the iconic Celtic Manor Resort. The Olive Tree is at the heart of ourdining experience, offering guests exceptional service, outstanding food and anunforgettable atmosphere. This is an exciting opportunity for a hospitalityprofessional who thrives in a fast-paced environment and is passionate aboutleading teams to deliver service excellence. Working alongside the Restaurant Manager,you'll play a key role in inspiring your team, maintaining the higheststandards and ensuring every guest enjoys a memorable dining experience.

Our ideal hero will have

• Proven experience in a supervisory ormanagement role within a quality food and beverage environment
• Strong knowledge of food, wine and beverageservice
• A genuine passion for hospitality andcreating exceptional guest experiences
• Excellent leadership, communication andorganisational skills
• The ability to motivate, coach and developteam members
• Experience working in a busy, high-volumeoperation whilst maintaining exceptional standards
• A professional, approachable and positiveattitude
• Confidence in handling guest feedback andresolving issues effectively
• A proactive approach with a keen eye fordetail

Implementing our 'Yes, We Can' philosophy, you will

• Deliver warm, engaging and memorableexperiences for every guest
• Support the Restaurant Manager with theday-to-day operation of the Olive Tree Restaurant
• Lead, motivate and inspire the team toconsistently exceed guest expectations
• Assist with recruitment, onboarding,training and ongoing development of team members
• Conduct regular coaching and performanceconversations to help colleagues reach their full potential
• Ensure the highest standards of service,presentation, cleanliness and food safety are maintained
• Manage service periods effectively,supporting the team during busy trading times
• Monitor guest satisfaction and respondpositively and professionally to feedback
• Maintain complete knowledge of, and ensurecompliance with, all legislation relating to the sale of alcohol
• Support the achievement of departmentaltargets through effective operational management

Be recognised and rewarded

As one of our Hospitality Heroes, you'llenjoy a range of excellent benefits including:

• Access to career development and trainingopportunities from day one
• Discounts on hotel stays and food andbeverage across The Celtic Collection
• Discounted leisure membership
• Free virtual GP appointments
• 24/7 wellbeing support
• NEST pension scheme
• Social ClubStaff appreciation events
• Monthly and annual colleague recognitionawards

Grow with us

• As a Celtic Collection employee, you'llbe able to say:
• I am equipped, trained and supported to dothe best job I can
• I am proud to be part of The CelticCollection and would recommend it to others
• I work in an inclusive, friendly, positiveand constructive environment
• I am encouraged to learn, grow and developand to try new things in my role
• I am thanked and recognised for the work Ido, and my views and ideas are valued
• I am crystal clear about our ambition andhow I contribute to it every day

Recruitment information

We reserve the right to closethis vacancy early if we receive a high volume of suitable applications.Therefore, we encourage you to submit your application as soon as possible.

In accordance with UK immigrationlegislation, all applicants must have the legal right to live and work in theUnited Kingdom. Successful candidates will be required to provide originaldocumentation to verify their eligibility to work in the UK prior toemployment, in line with Home Office guidance. The Celtic Collection iscommitted to being an equal opportunities employer. We welcome applicationsfrom all individuals regardless of age, disability, gender identity, maritalstatus, race, religion or belief, sex, or sexual orientation. We strive to ensurea fair and inclusive recruitment process for all candidates.