Assistant Resident Services Manager

JR United Kingdom; Slough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading property company is searching for an Assistant Resident Services Manager in Slough to help launch a vibrant community in a new residential development. This role involves managing operations, fostering community spirit, and delivering exceptional resident services in a position ripe with growth opportunities.

Benefits

Opportunities for growth within the company

Creative application process

Qualifications

• Experience in BTR, PBSA, or hotel operations.
• Previous management and leadership experience in residential property or hotel operations.
• Strong organizational and communication skills.

Responsibilities

• Support daily operations to deliver a 5-star resident experience.
• Lead and inspire the onsite Resident Services Team.
• Ensure smooth move-ins and top-notch front-of-house service.

Skills

Leadership

Customer Service

Organizational Skills

Communication

Job description

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Assistant Resident Services Manager, slough

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Client:

Oyster

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Picture this: A brand-new residential development in East London — modern, stylish, and home to around 250 apartments. The goal? To create a vibrant community where residents feel at home from the start.

As Assistant Resident Services Manager, you’ll play a key role in launching and shaping this exciting space. You won’t just manage operations; you'll help build a strong, welcoming community.

From leading a passionate front-of-house team to ensuring seamless move-ins and prompt maintenance, your focus will always be residents first. You’ll keep everything running smoothly, foster team spirit, and create a warm atmosphere.

Each day brings something different — from organising events like rooftop barbecues to handling health and safety checks and improving service. You’ll join a growing team dedicated to setting a new standard for rental living, with a strong focus on people, service, and community. Plus, you’ll have opportunities for growth within a nationally recognised leader in the sector!

Your Responsibilities:

• Support daily operations to deliver a 5-star resident experience
• Lead and inspire the onsite Resident Services Team
• Ensure smooth move-ins, responsive maintenance coordination, and top-notch front-of-house service
• Champion health & safety, compliance, and exceptional standards
• Drive community spirit through resident events and feedback
• Help shape a best-in-class living experience from day one

Your Requirements:

• Experience in BTR, PBSA, or hotel operations
• Previous management and leadership experience in residential property or hotel operations
• A natural flair for leadership and customer service
• Strong organisational and communication skills
• Demonstrable understanding of H&S requirements on site
• Passionate about service delivery with a proactive, can-do attitude

Please call me on 074 7821 7743 or visit me on LinkedIn (Johan Keutcha) and send me a message there. We understand that your CV might not be up to date. No problem, just send me what you have.

We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better.