Assistant Hospitality Service Manager – F&B

LGH Hotels Management Ltd; Croydon; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join LGH Hotels Management Ltd as an Assistant Hospitality Service Manager – F&B at the London Croydon Aerodrome Hotel. This mid-senior level role requires an enthusiastic individual ready to engage with guests, oversee food and beverage service, and maintain exceptional hospitality standards in a vibrant hotel atmosphere.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Eye care

Free meals on duty

Free parking

Counseling sessions

Wellbeing tips and support

Qualifications

• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• Positive outlook and approachable demeanor demonstrating warmth and professionalism.
• Willingness to learn and desire to develop within the role.

Responsibilities

• Set up the restaurant and bar for service, ensuring standards of presentation are met.
• Engage with guests and create unforgettable hospitality experiences.
• Maintain brand reputation by delivering exceptional service.

Skills

Customer Engagement

Upselling

Attention to Detail

Job description

Assistant Hospitality Service Manager – F&B

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Assistant Hospitality Service Manager – F&B

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London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western

Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Look no further than our hotel food and beverage team! We are dedicated to providing exceptional hospitality service, and we're seeking enthusiastic individuals to join our team and help us deliver top-notch food and beverage experiences to our guests.

As a member of our team, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.

At our hotel, we believe that our people are our greatest asset, and we encourage you to bring your unique personality to the role. Engage with our guests, take their food and beverage orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that puts a smile on their face. Join us in delivering unforgettable hospitality experiences and be a part of our vibrant team!

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking
  
  

Contagious enthusiasm and sincere desire to create memorable guest experiences.

A natural ability to engage with others and a genuine passion for the hospitality industry.

Proven experience in a hospitality environment, preferably in hotel or restaurant operations.

The ability to remain calm and composed in high-pressure situations.

A self-starter with the capability to work independently without supervision.

A positive outlook and approachable demeanor that exudes warmth and professionalism.

A willingness to learn and a desire to develop within the role.

An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.

Hotel

The London Croydon Aerodrome Hotel, part of the Signature Collection by Best Western, boasts an incredibly convenient location. With easy access to central London just 12 miles away and only 15 minutes by train from East Croydon Station, it’s perfect for both business and leisure travelers.

The hotel features 110 bedrooms, including family rooms, and serves as a stylish wedding venue for up to 130 guests. It also offers five meeting rooms with a capacity for up to 170 delegates.

Providing great value, premium accommodation just outside London, the hotel is ideal for business travelers to the southeast of England or families looking to enjoy nearby attractions like Chessington World of Adventures or Thorpe Park

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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