Assistant Service Manager - Flexible London Location

TN United Kingdom; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading organization in the UK is seeking an Assistant Service Manager for their Private Law team in London. This role involves managing Family Court Advisers, safeguarding children's welfare, and providing reflective supervision. The position offers flexibility in work location and a commitment to diversity and inclusion, making it an excellent opportunity for individuals passionate about making a difference in children's lives.

Benefits

Extensive wellbeing support

Excellent benefits

Qualifications

• Experience supervising, coaching, or mentoring social workers.
• Ability to manage a diverse team and promote wellbeing.
• Good written and oral communication skills.

Responsibilities

• Manage a team of Family Court Advisers.
• Safeguard and protect the welfare of children.
• Provide high-quality reflective case supervision.

Skills

Organisational skills

Resilience

Communication

Emotional intelligence

Education

Registered with Social Work England

Job description

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Assistant Service Manager - Flexible London Location, London

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Client:

Cafcass

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8f2e73891629

Job Views:

3

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

We are recruiting for the role of Assistant Service Manager in our Private Law team covering the Croydon or Grays Inn Road area.

We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.

Whilst this role is part of a team based from our office in Croydon or Grays Inn Road, our teams work flexibly and remotely, and your proximity to the office doesn’t always have to be a critical consideration.

We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service that promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.

We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us.

Let us tell you a bit more about the role…

Being an Assistant Service Manager is very rewarding but also challenging. You will manage a team of Family Court Advisers and have a good understanding of what good looks like in Public and Private law cases.

Through your own practice and reflective/case supervision of colleagues, you will consistently reflect and champion the values and core practice of our practice framework, ‘Together with Children and Families’.

As an Assistant Service Manager, it is your duty to safeguard and protect the welfare of children, and the support you provide to colleagues to achieve the same standards of safeguarding practice.

Providing high-quality reflective case supervision, you will be accountable for your own practice and for the quality and impact of the practice quality standards of the Family Court Advisers you directly manage.

… and what we’re looking for.

As well as being registered with Social Work England, you’ll be organised, resilient, and have some experience of supervising, coaching, or mentoring social workers.

You will promote resilience and wellbeing at work, maintaining morale and be confident in managing employees with a wide range of professional experience.

You will be a good communicator both orally and in writing, with emotional intelligence, at all levels and especially when interacting with children.

Next steps / timelines

If and when you are ready to apply, our application process is straightforward and quick to complete. You don’t need to complete your application in a single visit; you can start it, come back, and amend your responses or update your CV, just make sure to submit before the deadline.

Below is an indication of the timetable we are aiming for, although dates may change.

Initial Interview:

TBC

Final Interview:

TBC

We understand you may want to find out more to help you decide to apply. There is extensive information at Cafcass Careers. If you need further details, you can contact Anisa Awan from our HR Resourcing team regarding recruitment or HR questions, or Louise Jones for role-specific inquiries, providing your contact details and preferred times/methods.

While we aim to respond promptly, we recommend applying early and including any questions in your application, which may allow us to contact you before the closing date.

Finally, if your application is successful, you will undergo pre-engagement checks, including a DBS check. For individuals with a criminal record, an individual assessment will be conducted as per our policies and the DBS code of practice. Further information can be found in the Cafcass DBS policy.