Assistant Property Manager (Residential Lettings)

Interaction Recruitment PLC; Letchworth; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Work-life balance

Holiday allowance

Job security

Career development

Supportive environment

Job summary

Interaction Recruitment PLC is seeking an Assistant Property Manager in Letchworth to support day-to-day management of a residential portfolio and build strong relationships with landlords, tenants and contractors.

You will work alongside an experienced Property Manager, handling enquiries, coordinating maintenance, and ensuring compliance while delivering excellent customer service. A Monday–Friday pattern with on-site work is expected.

Qualifications

• Previous experience within property management or estate agency (essential).
• Good understanding of residential lettings and property management procedures.
• Excellent communication and customer service skills.
• Strong organisational skills and exceptional attention to detail.
• The ability to manage a varied workload and prioritise effectively.
• A proactive attitude with the ability to find practical solutions to problems.
• Good IT skills, including Microsoft Office, email and property management systems.
• An understanding of property legislation and compliance, or a willingness to develop this knowledge.
• The ability to work independently and as part of a supportive team.
• A full UK driving licence and access to your own vehicle for property visits.

Responsibilities

• Supporting the Property Manager with the day-to-day running of a residential property portfolio.
• Building positive relationships with landlords, tenants and contractors.
• Responding to tenant enquiries and resolving issues efficiently and professionally.
• Coordinating maintenance requests, property repairs and contractor appointments.
• Assisting with property check-ins, check-outs and routine inspections.
• Preparing property inspection reports and ensuring any follow-up actions are completed.
• Supporting tenancy renewals, rent reviews and general lettings administration.
• Keeping property records, documentation and CRM systems up to date.
• Carrying out property visits and inspections when required.
• Helping to ensure all properties and tenancies meet relevant compliance requirements.
• Delivering a consistently high standard of customer service across telephone, email and face-to-face communication.

Skills

Property management

Estate agency

Residential lettings

Communication skills

Organisational skills

Attention to detail

Time management

IT skills

Legislation knowledge

Driving licence

Tools

CRM systems

Job description

Interaction Recruitment PLC is seeking an Assistant Property Manager in Letchworth to support day-to-day management of a residential portfolio and build strong relationships with landlords, tenants and contractors.

You will work alongside an experienced Property Manager, handling enquiries, coordinating maintenance, and ensuring compliance while delivering excellent customer service. A Monday–Friday pattern with on-site work is expected.