Property Management Agent

Interaction Recruitment Group; Letchworth; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

28 days holiday incl. BH

On-site office-based role

Job summary

Interaction Recruitment Group is seeking an Assistant Property Manager in Letchworth to support a busy residential portfolio. The role offers a competitive salary, Monday–Friday hours, and on-site working in a well-established estate agency.

You will work closely with an experienced Property Manager, handling queries from landlords and tenants, coordinating repairs, and ensuring high standards of service. A full UK driving licence is required.

Qualifications

• Experience in property management or estate agency.
• Good understanding of residential lettings and property management procedures.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Ability to manage a varied workload and prioritise effectively.

Responsibilities

• Supporting the Property Manager with the day-to-day running of a residential property portfolio.
• Building positive relationships with landlords, tenants and contractors.
• Responding to tenant enquiries and resolving issues efficiently and professionally.
• Coordinating maintenance requests, property repairs and contractor appointments.
• Assisting with property check-ins, check-outs and routine inspections.
• Preparing property inspection reports and following up on actions.
• Supporting tenancy renewals, rent reviews and letting administration.
• Keeping property records, documentation and CRM systems up to date.
• Carrying out property visits and inspections when required.
• Ensuring compliance with relevant requirements.

Skills

Property management

Lettings

Customer service

Organisation

Communication

Driving licence

Job description

Assistant Property Manager

Location: Letchworth
Salary: £30,000 - £35,000 per annum, depending on experience
Hours: Monday to Friday, 9:00am - 5:00pm
Holiday: 28 days inclusive of bank holidays
Contract: Full-time, Permanent
Working Pattern: Office-based / On-site

Take the Next Step in Your Property Management Career

Are you an experienced Property Manager or Lettings professional looking for your next opportunity?

Interaction Recruitment are working with a well-established and highly regarded estate agency in Letchworth who are looking to welcome an enthusiastic and organised Assistant Property Manager to their growing team.

Offering a salary of up to £35,000, a Monday to Friday working week and the opportunity to develop your career within a respected property business, this is an excellent opportunity for someone who enjoys working with people, managing properties and delivering outstanding customer service.

You'll be working alongside an experienced Property Manager and wider lettings team, helping to ensure the smooth running of a residential property portfolio while building on your existing industry knowledge and experience.

What Will You Be Doing?

No two days will be quite the same! Your responsibilities will include:

• Supporting the Property Manager with the day-to-day running of a residential property portfolio.
• Building positive relationships with landlords, tenants and contractors.
• Responding to tenant enquiries and resolving issues efficiently and professionally.
• Coordinating maintenance requests, property repairs and contractor appointments.
• Assisting with property check-ins, check-outs and routine inspections.
• Preparing property inspection reports and ensuring any follow-up actions are completed.
• Supporting tenancy renewals, rent reviews and general lettings administration.
• Keeping property records, documentation and CRM systems up to date.
• Carrying out property visits and inspections when required.
• Helping to ensure all properties and tenancies meet relevant compliance requirements.
• Delivering a consistently high standard of customer service across telephone, email and face-to-face communication.

What Are We Looking For?

We're keen to hear from candidates who have previous experience in property management, residential lettings or estate agency and are ready to take the next step in their career.

Ideally, you'll bring:

• Previous experience within property management or estate agency (essential).
• A good understanding of residential lettings and property management procedures.
• Excellent communication and customer service skills.
• Strong organisational skills and exceptional attention to detail.
• The ability to manage a varied workload and prioritise effectively.
• A confident, professional and approachable manner.
• A proactive attitude with the ability to find practical solutions to problems.
• Good IT skills, including Microsoft Office, email and property management systems.
• An understanding of property legislation and compliance, or a willingness to develop this knowledge.
• The ability to work independently and as part of a supportive team.
• A full UK driving licence and access to your own vehicle for property visits.

What's In It For You?

This opportunity offers more than just your next job. You'll benefit from:

• Competitive salary: £30,000 - £35,000 depending on expe