Assistant Property Manager

Interaction Recruitment Group; Letchworth; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Permanent full-time role

Office-based on-site

Job summary

Interaction Recruitment are recruiting for an established estate agency in Letchworth, seeking an Assistant Property Manager to support the lettings team with day-to-day management of a portfolio of residential properties.

You will handle tenant enquiries, arrange maintenance, inspections, renewals and liaise with landlords and contractors to ensure high levels of service, while maintaining records. Office-based, Monday–Friday, 9:00–17:00, with 28 days holiday and a £30k-£35k salary.

Qualifications

• Previous experience within property management, estate agency or similar customer-facing role (essential).
• Strong knowledge of residential lettings and property management processes.
• Excellent customer service and communication skills.

Responsibilities

• Support the Property Manager with day-to-day management of residential properties.
• Handle tenant enquiries professionally and efficiently.
• Assist with property check-ins and check-outs.
• Arrange maintenance, repairs and contractor visits.
• Liaise with landlords, tenants and contractors to resolve issues promptly.
• Maintain accurate property records and documentation.
• Prepare inspection reports and follow up on outstanding issues.

Skills

Property management

Customer service

Organisational skills

Communication skills

Microsoft Office

CRM systems

Tools

CRM systems

Job description

Assistant Property Manager

Location:LetchworthSalary:£30,000 - £35,000 per annumHours:Monday to Friday, 9:00am - 5:00pmHoliday:28 days inclusive of bank holidaysJob Type:Full-time, PermanentWorking Pattern:Office-based / On-site

The Opportunity

Interaction Recruitment are delighted to be recruiting for an established and highly regarded estate agency based in Letchworth, who are looking for an experiencedAssistant Property Managerto join their growing lettings and property management team.

This is an excellent opportunity for someone with previous property management or estate agency experience who is looking to develop their career within a professional, customer-focused business with an excellent reputation.

You will work closely with the Property Manager and wider lettings team, supporting the smooth day-to-day management of a portfolio of residential properties and ensuring landlords and tenants receive a consistently high level of service.

The Role

As Assistant Property Manager, your responsibilities will include:

• Supporting the Property Manager with the day-to-day management of residential properties.
• Handling tenant enquiries professionally and efficiently.
• Assisting with property check-ins and check-outs.
• Arranging maintenance, repairs and contractor visits.
• Liaising with landlords, tenants and contractors to ensure issues are resolved promptly.
• Maintaining accurate property records and documentation.
• Preparing inspection reports and following up on outstanding issues.
• Supporting the Lettings Manager with renewals and rent reviews.
• Ensuring relevant property management and lettings procedures are followed.
• Supporting compliance with relevant legislation and company policies.
• Providing a high level of customer service through regular face-to-face, telephone and email communication.
• Carrying out property visits and inspections when required.

About You

The successful candidate will ideally have:

• Previous experience within property management, estate agency or a similar customer‑facing role(essential).
• Strong knowledge of residential lettings and property management processes.
• Excellent customer service skills and the ability to deal confidently with tenants and landlords.
• Strong organisational and administrative skills with excellent attention to detail.
• The ability to manage multiple priorities and work effectively in a busy environment.
• Excellent verbal and written communication skills.
• A professional, approachable and solutions-focused attitude.
• Good knowledge of property-related regulations, or a willingness to learn.
• Confidence using Microsoft Office, email, spreadsheets and property/CRM systems.
• The ability to work independently while also contributing positively to a wider team.
• Afull UK driving licence and access to your own transportfor property visits and inspections.

What's on Offer?

• £30,000 - £35,000 salary, depending on experience.
• Monday to Friday, 9:00am - 5:00pm.
• 28 days' holiday inclusive of bank holidays.
• A permanent, full-time position within an established and reputable property business.
• The opportunity to develop your career within property management and lettings.
• A professional