Assistant Property Manager

EC Recruitment Limited; Greater London; Hybrid; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Hybrid working

30+ days annual leave

Training & development

Job summary

EC Recruitment Limited is assisting a well-established property business in recruiting an Assistant Property Manager to join the residential Estate Management team. You will support day-to-day management, handling resident queries, leaseholder communications and service charge administration.

The role offers hybrid working after probation and requires prior residential property management experience, strong admin skills and a client-focused approach.

Qualifications

• Previous experience within residential property management
• A good understanding of the residential property environment
• Experience dealing directly with residents, leaseholders or tenants
• Strong administrative and organisational skills
• Excellent written and verbal communication skills
• A confident and professional approach to customer service
• Good attention to detail and the ability to manage competing priorities
• The ability to commute to Seven Sisters within approximately 45 minutes

Responsibilities

• Acting as a key point of contact for leaseholders and residents
• Responding to property-related queries and ensuring matters are followed through
• Supporting Property Managers with the day-to-day management of residential estates
• Assisting with leasehold and service charge administration
• Preparing and issuing service charge documentation and statements
• Monitoring service charge accounts and assisting with arrears
• Liaising with leaseholders regarding account queries and payment arrangements
• Assisting with Section 20 consultation procedures where required
• Supporting the preparation of LPE1 management packs and conveyancing enquiries
• Liaising with solicitors, freeholders, contractors and other professional contacts
• Maintaining accurate property, leaseholder and compliance records
• Assisting with resident communications and correspondence
• Supporting the team with wider Estate Management matters as required

Skills

Residential property management

Communication skills

Organisational skills

Customer service

IT skills

Job description

Up to £43,000 DOE

Full-time | Permanent

Hybrid working available following successful probation

We are recruiting on behalf of a well-established and highly regarded property business looking for an Assistant Property Manager to join their residential Estate Management team.

This is an excellent opportunity for someone who already has a good grounding in residential property management and is looking to broaden their experience, take on more responsibility and continue developing their career within Estate Management.

Previous experience within Estate Management would be ideal; however, we are equally interested in strong candidates from other areas of residential property management who have the right transferable experience and are keen to develop their knowledge in this area.

Working alongside experienced Property Managers, you will support the day-to-day management of a residential portfolio, dealing with residents and leaseholders and gaining exposure to a broad range of estate and leasehold management responsibilities.

Please note: The role will initially be office-based, with hybrid working available following successful completion of probation. Applicants should be based within approximately a 45-minute commute of Seven Sisters.

The Role

This is a varied position where you will support the Property Management team with the effective day-to-day management and administration of residential estates.

Key responsibilities will include:

• Acting as a key point of contact for leaseholders and residents
• Responding to property-related queries and ensuring matters are followed through
• Supporting Property Managers with the day-to-day management of residential estates
• Assisting with leasehold and service charge administration
• Preparing and issuing service charge documentation and statements
• Monitoring service charge accounts and assisting with arrears
• Liaising with leaseholders regarding account queries and payment arrangements
• Assisting with Section 20 consultation procedures where required
• Supporting the preparation of LPE1 management packs and conveyancing enquiries
• Liaising with solicitors, freeholders, contractors and other professional contacts
• Maintaining accurate property, leaseholder and compliance records
• Assisting with resident communications and correspondence
• Supporting the team with wider Estate Management matters as required

As your experience develops, there will be the opportunity to broaden your responsibilities and build your technical knowledge across residential Estate Management.

About You

You will already have experience working within residential property and be ready for an opportunity where you can continue developing your career.

Ideally, you will have some previous Estate Management experience. However, you may currently be working within Block Management, Leasehold Management or another area of residential Property Management and be looking for an opportunity to move into or gain greater exposure to Estate Management.

We are looking for someone who has:

• Previous experience within residential property management
• A good understanding of the residential property environment
• Experience dealing directly with residents, leaseholders or tenants
• Strong administrative and organisational skills
• Excellent written and verbal communication skills
• A confident and professional approach to customer service
• Good attention to detail and the ability to manage competing priorities
• The confidence to take ownership of queries and see matters through to resolution
• Good IT skills and the ability to learn property management systems
• A genuine interest in developing their career within residential Estate Management
• The ability to commute to Seven Sisters within approximately 45 minutes

Experience of service charges, leasehold management, LPE1 packs, arrears or Section 20 procedures would be advantageous, but we are happy to consider strong property candidates who have not yet gained experience across all of these areas.

What's On Offer

• Salary up to £43,000, depending on experience
• Hybrid working following successful completion of probation
• 30+ days' annual leave
• Supportive and collaborative working environment
• Ongoing training and professional development
• Genuine opportunities for career progression
• The opportunity to broaden your technical Estate Management experience
• A varied role within an established and highly regarded property business

This could be a particularly good opportunity for someone who has built a solid foundation within residential Property Management and is now looking for greater exposure to Estate Management and the opportunity to develop their career further.