Senior Property Manager

Hyperion Partners; Greater London; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Career development opportunities

Growing organisation with progression

Job summary

Hyperion Partners in London is seeking an experienced Senior Property Manager to lead a portfolio of residential developments. You will manage daily operations, build strong relationships with clients and residents, and ensure service charges and compliance are delivered to a high standard.

The role offers a permanent, full-time position with a salary of £50,000–£60,000 and a comprehensive benefits package.

Qualifications

• Experience managing residential developments and block management.
• Experience in service charge budgeting and financial reporting.
• Knowledge of residential property legislation and health and safety requirements.
• Strong communication and stakeholder management skills.
• Ability to manage a busy, varied workload with attention to detail.
• Driving licence beneficial for portfolio visits.

Responsibilities

• Manage a portfolio of residential developments ensuring high standards and value for money.
• Build and maintain strong relationships with clients, leaseholders, residents and contractors.
• Prepare and manage annual service charge budgets and monitor financial performance.
• Coordinate maintenance works, planned works and major projects.
• Procuring and reviewing contractor performance to ensure quality service.
• Conduct regular site inspections and produce detailed reports with recommendations.
• Attend client, resident and board meetings and produce accurate minutes.
• Ensure compliance with health and safety and regulatory obligations.
• Oversee insurance claims, risk assessments and compliance documentation.
• Mentor junior staff and maintain up-to-date property records.

Skills

Residential property management

Communication skills

Commercial awareness

Portfolio management

Organisational skills

Problem solving

Stakeholder management

Driving licence

Contract management

Education

TPI (IRPM) or RICS qualification

Tools

Microsoft Office

Property management software

Job description

If you’re an experienced Senior Property Manager looking to join a well-established and growing residential property team in London, on a permanent basis, read on.

London

£50,000 – £60,000

Permanent

This is an excellent opportunity for a highly organised and customer-focused property professional to manage a varied portfolio of residential developments while building strong relationships with clients, leaseholders, residents and contractors. The successful candidate will play a key role in delivering an exceptional property management service, ensuring developments are managed efficiently, compliantly and to the highest standards.

Core focus of the Senior Property Manager

As Senior Property Manager, you will take responsibility for the day-to-day management of a portfolio of residential developments, ensuring all operational, financial and statutory obligations are met while providing outstanding service to clients and residents.

What’s on offer

• Salary of £50k – £60k.
• Comprehensive benefits package.
• Opportunity to manage a high-quality residential portfolio.
• Ongoing professional training and career development.
• Supportive and collaborative working environment.
• Excellent opportunities for career progression within a growing organisation.

Day-to-day of the role

• Managing a portfolio of residential developments, ensuring they are maintained to the highest standards.
• Building and maintaining strong relationships with clients, leaseholders, residents, resident management companies and right-to-manage companies.
• Preparing and managing annual service charge budgets, monitoring expenditure and ensuring financial performance is effectively managed.
• Coordinating maintenance works, planned preventative maintenance programmes and major works projects.
• Procuring, managing and reviewing contractor performance to ensure high-quality service delivery and value for money.
• Conducting regular site inspections and preparing detailed inspection reports with recommendations where required.
• Organising and attending client, resident and board meetings, including Annual General Meetings (AGMs), and producing accurate meeting minutes.
• Ensuring full compliance with all relevant legislation, health and safety requirements and regulatory obligations.
• Managing insurance claims, risk assessments and compliance documentation across the portfolio.
• Responding promptly and professionally to resident and client enquiries, resolving issues effectively and maintaining excellent levels of customer satisfaction.
• Supporting and mentoring junior members of the property management team where appropriate.
• Maintaining accurate property records and ensuring all management systems are kept up to date.

Skills you need

The successful candidate will be an experienced residential property professional with excellent communication skills, strong commercial awareness and a proactive approach to portfolio management.

• Previous experience as a Property Manager or Senior Property Manager managing residential developments.
• A strong understanding of residential block management and leasehold property management.
• Experience managing service charge budgets and interpreting financial reports.
• Excellent knowledge of current residential property legislation, health and safety requirements and compliance obligations.
• Outstanding communication and stakeholder management skills with the ability to build lasting client relationships.
• Strong organisational skills with the ability to manage a busy and varied workload.
• Excellent problem-solving abilities and attention to detail.
• Confidence managing contractors, consultants and external stakeholders.
• Proficiency in Microsoft Office and property management software.
• A professional qualification such as TPI (formerly IRPM) or RICS would be advantageous, although not essential.
• A full UK driving licence would be beneficial depending on portfolio requirements.