Assistant Practice Manager

Primary Care Careers; Parkeston; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization located in Essex is seeking an experienced Assistant Practice Manager to support our team in delivering excellent patient care. The assistant practice manager will manage the day-to-day operations, oversee staff, and ensure effective communication with patients and local partners. This full-time position requires strong leadership skills and a commitment to improvement and innovation in practice management.

Responsibilities

• Manage day-to-day running of the surgery.
• Provide leadership and oversee access to patient services.
• Drive innovation and meet reporting requirements.
• Coordinate and lead operational delivery of services.
• Attend local meetings and report to partners.
• Engage with staff, patients, and external bodies.
• Ensure security and maintenance of premises and equipment.
• Handle patient enquiries and oversee complaints procedure.

Job description

Overview

Mayflower Medical Centre in Harwich is looking to appoint a permanent, experienced GP assistant practice manager to assist our team to lead our organisation. This position is offered on a full-time basis. The role of the assistant practice manager is to work with the practice manager and GP partners to oversee the delivery of patient care, operational and strategic management of the practice. This includes responsibility for project management, human resources, finance, service delivery and performance management.

Responsibilities

• Day-to-day running of the surgery including managing and considering access to patient services, workforce planning, staff management and recruitment.


• Providing solid leadership, based on a sound understanding of the business.


• Driving innovation and modernisation.


• Meeting the reporting requirements of the partnership.


• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.


• Attending local meetings with the practice manager, to represent the surgery, and reporting to partners.


• Engaging with staff, patients and external bodies.


• Developing effective partnership with other organisations to benefit the practice.


• Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment.


• Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner.


• Being involved in managing the computer system, including organising any maintenance and developments to the system.

We are a friendly, well-organised training practice looking after 17,600 patients in an impressive purpose-built GP surgery, located within a community hospital in the seaside town of Harwich in Essex.