Assistant Portering Services Manager

East Lancashire Hospitals NHS Trust; Chorley; On-site; GBP 41,000 - 52,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking an Assistant Portering Services Manager to lead and develop the Portering team at Chorley, with responsibilities across sites including Royal Preston when required. You will support the Portering Services Manager, drive service delivery improvements, and help ensure safe, efficient portering operations that underpin patient care across the Trust.

This role requires strong interpersonal skills, resilience, and the ability to coordinate across

Qualifications

• Educated to GCSE standard or equivalent.
• Computer literate with knowledge of Microsoft Packages (Word, Excel, PowerPoint, Teams).

Responsibilities

• Provide effective managerial leadership to support and motivate staff through effective communication.
• Support and liaise with the Resilience Team and Department Managers when undertaking and supporting with coordinated risk assessments / audits.
• Complete risk assessments and ensure they are added to the Directorate Risk Register.
• Assist the Portering Services Manager in undertaking appraisals, identifying areas for personal and professional improvement and development.
• To assist in the day-to-day planning and organisation of Portering service areas, delegating tasks as appropriate.
• To ensure all documentation is written and electronically recorded in accordance with Trust policies and procedures.
• To liaise with the other services managers and supervisors when necessary to assist with the planning and organisation of ward / departmental opening.
• Management of staff sickness / absence, grievance and disciplinary processes.
• Assist in maintaining the service vehicles in accordance with the Transport regulations.

Skills

Effective managerial leadership

Interpersonal skills

Resilience and adaptability

Education

GCSE or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Teams

Job description

This role will help to develop and broaden your skills and provide an opportunity to work within a fast paced, diverse team, focused on high quality patient care. We will support the successful candidate to access development opportunities and wider training to help expedite the patient journey and make a tangible difference to our service and the wider Trust. We are looking for dynamic leaders, focused on improving service delivery and supporting the team. This post requires a candidate with strong interpersonal skills, resilience, and adaptability. You will be working closely with departments across the Trust as a key leader encouraging Portering stakeholder engagement. We can confidently say, the Portering Team make a positive difference daily. We value all our team and work cohesively to offer a seamless service to our patients, families, and staff. Don't just take our word for it, watch this video of Steve, one of our previous Portering Managers., The Assistant Portering Services Manager will directly support and assist the Portering Services Manager at Chorley in reviewing and operationally ensuring the safe and effective delivery of Portering Services to a high standard, implementing changes necessary. The role will involve contributing to the administration, professional development, leadership, retention, and motivation of our service staff and ensuring best value is provided to the Trust and external customers. The role will involve occasional cross-site working at Royal Preston and Chorley hospital, as such we require applicants to be able to travel between both sites as and when required.Working for our organisation We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria. Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns. You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.,

• Provide effective managerial leadership to support and motivate staff through effective communication.
• Support and liaise with the Resilience Team and Department Managers when undertaking and supporting with coordinated risk assessments / audits.
• Complete risk assessments and ensure they are added to the Directorate Risk Register.
• Assist the Portering Services Manager in undertaking appraisals, identifying areas for personal and professional improvement and development.
• To assist in the day-to-day planning and organisation of Portering service areas, delegating tasks as appropriate.
• To ensure all documentation is written and electronically recorded in accordance with Trust policies and procedures.
• To liaise with the other services managers and supervisors when necessary to assist with the planning and organisation of ward / departmental opening.
• Management of staff sickness / absence, grievance and disciplinary processes.
• Assist in maintaining the service vehicles in accordance with the Transport regulations.
• Educated to GCSE standard or equivalent.
• Computer Literate with knowledge of Microsoft Packages such as Word, Excel, Power Point and Teams.

Desirable criteria

• Health & Safety related qualification or evidence of practical application of health & safety in the workplace, Previous experience of leadership within a large workforce.
• Previous experience of interacting with and dealing with patients and members of the public.
• Supervisory or first line management experience within Support Service areas.

Desirable criteria

• Organisational Management Skills (Ability to Time Manage etc)
• Knowledge of Risk Assessment Process
• Basic Health & Safety Knowledge
• Knowledge of Trust Risk / Human Resource policies and procedures.
• Portering Management / Supervisory experience.
• One LSC is a new collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people. We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system.

We are an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under‑representation of BAME employees. Appointments will be made on merit.

The Trust is an equal opportunities employer, is committed to improving the working lives of its colleagues and operates a 'Zero Tolerance' policy on aggression, violence, bullying and harassment. As a recruitment service, our aim is to help protect children and vulnerable adults by providing a first‑class service in recruiting people into positions of trust. It is important to us that we employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone - irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that as an employer we are under‑representation of BAME employees. Appointments will be made on merit. We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable you to apply for this post.

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro‑rata. For posts on Agenda for Change pay‑scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short‑listed.

Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost for an Enhanced DBS, is £45.90 and for a Basic & Standard, this is £24.90 this cost includes a £4.90 admin fee.

Please note: a young person must be in part‑time education or training until they’re 18. If you are under 18 we are unable to employ you on a full time basis, unless it is in an apprenticeship role.

Disclosure and Barring Service checks If the role you’ve applied for requires a Disclosure and Barring Services (DBS) check we will administer this on your behalf and the cost will be recovered from your salary, either as a one‑off payment, or over 3 months. The level of check required depends on the role that you have been offered. Currently the charges are – Basic DBS check £26.40, Standard DBS check £26.40, Enhanced DBS check £54.40 and Enhanced DBS check with Barred List(s) £54.40. You should be aware that if you are successful in obtaining a position that requires a DBS check but later withdraw your application, you may be required to reimburse the cost of the DBS check. DBS checks remain free of charge for volunteer positions. The DBS Code of Practice can be accessed here. In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working.