Porter

The Christie International; Manchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Christie NHS Foundation Trust in Manchester is seeking a dedicated Portering team member to support patient transfers, waste handling, and delivery of supplies across the site. You will work with various wheeled equipment and be part of the trust's on-site logistics and safety procedures.

As part of the portering team, you will ensure prompt service, maintain patient dignity, and assist clinical colleagues with equipment and transport needs. Weekend work and flexible hours may apply.

Qualifications

• Must have good comprehension of English language.
• Customer care experience.
• NVQ Level 3 English and Maths certification.

Responsibilities

• To transfer all patients throughout the trust estate in a prompt, professional and efficient manner using appropriate means of transport and TeleTracking.
• To collect, transport and dispose of waste materials including clinical waste following Trust guidelines.
• Transfer goods throughout the trust estate in a prompt, professional and efficient manner using TeleTracking.
• Move deceased patients from wards/depts. to the Mortuary maintaining respect and dignity.
• Carry out all activities according to H&S risk assessments, including manual handling and lifting.
• Ensure mandatory training is kept up to date and participate in annual PDR process.

Skills

Good oral communication skills

Good literacy & numeracy

Able to work on own initiative

Good interpersonal skills

Education

NVQ Level 3 English & Maths

Job description

The portering department transfers patients, goods and any other items around the trust in a prompt, professional and efficient manner. Porters respond to requests for their services as quickly as possible in order to provide a positive patient experience in a safe professional manner and first-class service that epitomises the Christie reputation.

This is a position that includes a whole spectrum of duties, from showing compassion and care for patients and relatives to physically demanding tasks such as moving and storing gas cylinders or furniture. A main component of the position is the collection, transportation and disposal of waste materials including clinical waste from wards and theatres.

The successful applicant will be on the front line and will be expected to be always polite, respectable, and smart in appearance.

Main duties of the job

To transfer all patients throughout the trust estate in a prompt, professional and efficient manner as requested using appropriate means of transport, using the portering management software TeleTracking.

To collect, transport and dispose of waste materials including clinical waste from wards and theatres, following Trust guidelines on waste management at all times.

The collection and delivery of specimens, bloods from wards/depts. and delivery to the laboratories in a prompt, professional and efficient manner using the portering management software TeleTracking.

The collection of blood products from the blood room and delivery to wards/depts. in a prompt, professional and efficient manner as per blood products transfusion training and procedures.

To collect and transport patients from all areas of the site using a variety of wheeled equipment, e.g. wheelchairs, trollies, beds.

The movement of deceased patients from the wards/depts. to the Mortuary in a prompt, professional and efficient manner always maintaining the respect and dignity of the patient.

Working for our organisation

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

Detailed job description and main responsibilities

DUTIES AND RESPONSIBILITIES

To transfer all patients throughout the trust estate in a prompt, professional and efficient manner as requested using appropriate means of transport, using the portering management software TeleTracking.

To collect, transport and dispose of waste materials including clinical waste from wards and theatres, following Trust guidelines on waste management at all times.

To transfer goods throughout the trust estate in a prompt, professional and efficient manner using the portering management software TeleTracking.

The movement of deceased patients from the wards/depts. to the Mortuary in a prompt, professional and efficient manner always maintaining the respect and dignity of the patient.

The collection of specimens from wards/depts. and delivery to the laboratories in a prompt, professional and efficient manner using the portering management software TeleTracking – training for which will be provided.

The collection of blood products from the blood room and delivery to wards/depts. in a prompt, professional and efficient manner as per blood products transfusion training and procedures.

To collect and transport patients from all areas of the site using a variety of wheeled equipment, e.g. wheelchairs, trollies, beds.

To carry the emergency Alertive/Allocate response device as a part of the trust cardiac arrest team that attends when a patient has a cardiac arrest and ensure that any equipment required by clinical colleagues is available where it is required as soon as possible and to offer any assistance needed to clinical colleagues.

The movement of furniture around the trust.

The delivery of clean linen and collection of dirty linen.

The removal of waste furniture and electrical items for disposal.

The safe delivery, storage, and correct segregation of full/empty medical gas cylinders.

The movement of clinical equipment (such as pumps) to and from wards/departments as required in a prompt, professional and efficient manner.

The movement of beds and mattresses as required to and from wards/departments and the bed store.

The delivery of stores items from the stores to the various wards and departments when required.

The delivery of drugs from Pharmacy to wards/depts. in a prompt, professional and efficient manner ensuring that all drug deliveries are handed to ward/dept. staff.

The delivery of fluids from Pharmacy to wards/depts. in a prompt, professional and efficient manner.

The collection and distribution of patient notes across site from health records and all wards/depts.

The receipt, collection, delivery of incoming Trust mail from Royal Mail, couriers, and other distribution networks. The collection of mail from all Trust departments and dispatch of mail via Royal Mail, couriers, and other distribution networks.

Always follow Trust policies and procedures.

Use of telephones, pagers, radios, computers, touch screen devices as required for the role.

Carry out all activities according to H&S risk assessments, including manual handling and lifting.

Take part in the Trust annual PDR process.

Ensure that all mandatory training is kept up to date.

Any other duties designated as reasonable by the Head Porter, Charge Hand Porter or Deputy Operational Services Manager.

Person specification

Qualifications

• Must have good comprehension of English language
• Customer care experience
• NVQ Level 3 English and Maths certification

Experience

• Working as a part of a team and dealing with the public and patients in a polite and respectful manner
• Portering experience in an NHS or similar environment
• Some knowledge of NHS working environments

Skills

• Good oral communication skills
• Good literacy and numeracy skills. Must be able to understand important instructions, both written and verbal
• Able to work on own initiative as well as part of a team
• Good interpersonal skills – dealing with mixture of staff, patients and visitors

Knowledge

• Good basic level of IT. Must know how to operate the equipment i.e. radios, electronic tablets, iPhones, pagers, etc
• Must be willing to learn how to use medical gas gauges, portering management software, in-house patient information systems
• Awareness of patient confidentiality
• Awareness of Health and Safety
• Ability to navigate across Trust premises

VALUES

• Must be able to understand and adhere to the Trust’s principal values of compassion and respect for patients and staff
• Always willing to learn new skills
• Respects colleagues and patients

OTHER

• Must be smart and polite
• Must be prepared to attend all mandatory training
• Weekend work as and when required
• Willingness to be flexible in working hours and duties

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

Application Information - If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards. These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role, payment of this will be the applicants responsibility)
• Professional registration and/or qualification check
• Occupational health assessmentEmployment history and reference validation

All applicants external to The Christie NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

If You're Offered the Role - you will be agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

No Smoking Policy - You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

Additional Information - We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

The Christie NHS Foundation Trust is committed to the highest standards of ethical conduct and integrity in all our activities. We have a zero-tolerance approach to modern slavery in any of its forms, including slavery, servitude, forced or compulsory labour, and human trafficking. We are fully committed to acting ethically and with transparency in all our business dealings and relationships, and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our organisation or supply chains.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.