Centre/Locality Manager

East Lancashire Hospitals NHS Trust; Borough of Rossendale; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible re hours of working

Job summary

East Lancashire Hospitals NHS Trust is recruiting a Band 5 Centre/Locality Manager to oversee operational/building management across Rossendale Locality. The role includes day-to-day coordination of administrative and clerical support, liaison with NHSPS, CHP and ELHT Estates, and ensuring safe, compliant premises for service delivery.

You will manage on-site maintenance and security, supervise reception staff, and support other sites as needed.

Qualifications

• Day-to-day co-ordination and management of administrative and clerical support.
• Experience of building management and working with diverse professional groups.
• Knowledge of ordering procedures and ability to train staff in reception/administrative procedures.

Responsibilities

• Oversee operational/building management of NHSPS, CHP and ELHT demised areas.
• Co-ordinate day-to-day administrative and reception services and liaise with estates teams.
• Manage on-site maintenance and security and ensure environment meets service needs.

Skills

Excellent communicator

Good organisational skills

Ability to multitask

Ability to work under pressure

Ability to deal with complaints

Education

5 GCSEs incl English & Maths

ECDL

RSA III typing

Management Qualification

NVQ Level 4 Business Admin/Customer Care

Job description

The main duties will include but are not limited to responsibility for the operational/building management of NHSPS, CHP and ELHT demised areas. Responsible for the day-to-day co-ordination, management and provision of administrative community staff and reception services. Liaison is required across all disciplines involved within the directorate together with the responsibility for the upkeep of site premises and working with the Eric Wright Facilities team, NHSPS, CHP and Trust Estates and Facilities department. Key responsibilities include managing the on-site maintenance and security of all the buildings and reporting of any issues/defects to NHSPS/CHP/ELHT Estates., To manage the smooth running of all designated buildings on behalf of NHSPS, CHP and ELHT, ensuring accommodation and environment are of an appropriate standard for the delivery of services and staff that operate within the health centres/buildings. Liaison is required across all disciplines involved within the directorate together with the responsibility for the upkeep of site premises and working with the Eric Wright Facilities team, NHSPS, CHP and Trust Estates and Facilities department, including the management of Health and safety, Fire and Risk management. The post holder will be responsible for the day-to-day co-ordination and management of administrative and clerical support throughout the Rossendale Locality, also providing cover and support to colleagues for other sites and premises within East Lancashire., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

• 5 GCSE at Grade C/Grade 4 or above or equivalent, one of which must be English Language and maths.
• ECDL and 2 years' experience of Microsoft Office or Equivalent.
• RSA III typing or equivalent.
• Management Qualification

Desirable criteria

• NVQ Level 4 Business Admin/Customer Care or equivalent, 2 Years' experience of managing staff.
• 3 years' experience of administration in an office based environment
• Experience of building management.
• Experience of working with diverse professional groups.

Desirable criteria

• NHS Experience., Knowledge of full range of administrative procedures and organisational policies.
• Ability to train staff in relevant reception and administrative procedures.
• Knowledge of ordering procedures., Excellent communicator
• Good organisational skills
• Ability to work on own initiative and under pressure.
• Ability to deal effectively with complaints.
• Ability to multitask whilst working in a busy environment and dealing with regular interruptions., Car owner/driver

Flexible re hours of working in order to cover needs of the service.

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

At East Lancashire Hospital NHS Trust our vision is to be widely recognised for providing safe, personal, and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. This is an exciting opportunity that has arisen for a band 5 Centre/Locality Manager.

The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust.

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
• Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost for an Enhanced DBS, is £45.90 and for a Basic & Standard, this is £24.90 this cost includes a £4.90 admin fee.