Assistant Night Manager – Front Desk & Guest Experience

Valor Hospitality; Leicester; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Apprenticeships available

Job summary

Valor Hospitality is seeking an Assistant Night Manager to lead during the night shift, deputising for the Night Manager when needed and handling guest requests with professionalism.

You will run night audits, perform health and safety checks, and participate in night security walks. The role requires excellent communication for smooth handovers and a strong commitment to guest service, with flexible shifts across evenings and weekends.

Qualifications

• Strong background in Front of House or Reception operations.
• Excellent communication and customer service skills.

Responsibilities

• Deputise in the absence of the Night Manager.
• Run night audit and health & safety checks.
• Night security walks and guest request handling.
• Provide detailed handovers for incoming shift and Duty Manager.

Skills

Front of House

Reception

Communication

Customer Service

Job description

Valor Hospitality is seeking an Assistant Night Manager to lead during the night shift, deputising for the Night Manager when needed and handling guest requests with professionalism.

You will run night audits, perform health and safety checks, and participate in night security walks. The role requires excellent communication for smooth handovers and a strong commitment to guest service, with flexible shifts across evenings and weekends.