Assistant Manager — Pet Care Leader | Training & Bonus

Pet Family Limited; Wokingham; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Training & development

Bonus scheme

Wellbeing support

Uniform provided

Job summary

Pet Family Limited is seeking an Assistant Manager for the Pets Corner store in Wokingham. The role is full-time, permanent, 37.5 hours per week, with a salary of £12.87 per hour. The position involves leading a team, delivering top customer service, and driving store performance.

Responsibilities include staff development, inventory control, merchandising, and maintaining store standards. The role requires a proactive attitude, willingness to train, and a passion for pets and customer care.

Qualifications

• Demonstrated leadership abilities and team motivation.
• Strong customer service mindset and problem solving.
• Clear communication with colleagues and customers.
• Willingness to train and develop skills further.
• Ability to train and develop team using provided curriculum.

Responsibilities

• Deliver exceptional customer service to store customers.
• Go the extra mile to assist every customer.
• Recommend products or services to meet customer needs.
• Identify improvements to maximise sales and performance.
• Lead by example and train/develop the team.
• Maintain high standards of store and product presentation.
• Keep up to date with pricing, promotions and merchandising.
• Manage opening and closing procedures and key holding.
• Maintain accurate stock levels and investigate stock losses.

Skills

Leadership

Customer service

Communication

Team motivation

Training

Tools

Stock management

Job description

Pet Family Limited is seeking an Assistant Manager for the Pets Corner store in Wokingham. The role is full-time, permanent, 37.5 hours per week, with a salary of £12.87 per hour. The position involves leading a team, delivering top customer service, and driving store performance.

Responsibilities include staff development, inventory control, merchandising, and maintaining store standards. The role requires a proactive attitude, willingness to train, and a passion for pets and customer care.