Assistant Manager - Liverpool

Five Guys; Liverpool; On-site; GBP 25,000 - 32,000; Full time

Job summary

A popular burger restaurant chain is looking for an ambitious Assistant Manager in Liverpool to lead and motivate the team, ensuring excellent customer service and driving profitability. You will be responsible for managing daily operations, achieving sales targets, and developing your team. The role offers strong career progression opportunities and a range of attractive perks including a bonus scheme and extensive paid holidays.

Benefits

Bonus scheme up to 15%

Paid holidays (33 days)

Free meals while on shift

Employee discount program

Development opportunities

Qualifications

• Experience in managing restaurant operations.
• Strong leadership and communication skills.
• Ability to build and maintain a positive team environment.

Responsibilities

• Lead, inspire, and coach restaurant teams.
• Ensure high-quality customer service.
• Manage P&L and drive sales.

Skills

Leadership

Coaching

Customer service

Sales driving

Job description

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers. Responsibilities:

• Responsible for Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an "above and beyond" experience for your team while creating an awesome working environment where people are happy to come to work and have fun
• Ensuring every customer is delighted with their order and their Five Guys experience – you will deal with complaints promptly in an open and honest way
• Leading from the front, you will be hands on working with the team on the line and on floor with customers
• Responsible for supporting your General Manager and delivering store results
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
• Running smooth day to day operations, thinking about long term plans
• Always leading with our values
• Developing your team to ensure there is a strong talent pipeline

If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager – leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job – it can be a career!

An achievable bonus scheme worth up to 15% of annual salary
An additional Secret Shopper bonus worth up to £2,000
High Performer Awards and Bonus's
Long service
Love2Shop voucher reward – 5 years £500, 10 years £1,000
33 Days paid holiday
Paid breaks
Free burgers, fries and shakes while on shift
Life assurance
All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions – "Fry Cup" and "Olympics"
• Five Guys Perks – employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme