Assistant Manager: Live-in, Flexible Hours & Career Growth

St Austell Brewery; St. Ives; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Live in accommodation

30% off food and drink in our pubs

50% off overnight stays in our pubs

Tips

Bonus Scheme

Discount scheme across hundreds of ret

Cycle to work scheme on select roles

Learning and development opportunities

Career progression

Meal provided for shifts over 6 hours

Family-friendly policies

Flexible working

Paid time off to volunteer

Job summary

The Lifeboat Inn in St Ives, operated by St Austell Brewery, seeks an ambitious hospitality leader to motivate a team, ensure seamless service, and support the General Manager in daily operations.

You will foster a warm guest experience, monitor feedback, and help maintain high standards across front and back of house while overseeing food quality and staff development. A pathway to GM is available.

Qualifications

• Motivate and manage a team to deliver high standards of service.
• Create a warm, welcoming environment for guests from first contact to departure.
• Oversee and support front and back of house during peak times.
• Ensure health and safety regulations are followed at all times.
• Take responsibility for admin tasks and cash handling in the absence of GM.

Responsibilities

• Motivate team members to deliver their best and ensure smooth operations.
• Create a warm welcome for guests and ensure first impressions are strong.
• Monitor customer feedback and drive improvements in service.
• Support the full team during peak times.
• Oversee quality food production and support Kitchen Team.
• Recognise when colleagues need help and provide guidance.
• Maintain admin and cash processes in the GM's absence.
• Ensure health and safety regulations are followed.

Skills

Team leadership

Guest service

Cash handling

Communication

Education

Experience in hospitality

Tools

Point of sale (POS) systems

Job description

The Lifeboat Inn in St Ives, operated by St Austell Brewery, seeks an ambitious hospitality leader to motivate a team, ensure seamless service, and support the General Manager in daily operations.

You will foster a warm guest experience, monitor feedback, and help maintain high standards across front and back of house while overseeing food quality and staff development. A pathway to GM is available.