Assistant Manager- Live in available

Lifeboat Inn, St Ives; St. Ives; Sur place; GBP 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Live-in accommodation

30% off food and drink

50% off overnight stays

Tips

Bonus scheme

Discount scheme across retailers

Cycle to work

Learning and development opportunities

Career progression

Meal provided for shifts over 6 hours

Family-friendly policies

Flexible working

Paid time off to volunteer

Résumé du poste

The Lifeboat Inn in St Ives, part of St Austell Brewery, is seeking an experienced hospitality leader to cover general management responsibilities in the absence of the GM. You will motivate and develop the team, ensure smooth operations, and maintain exceptional guest experiences.

As a candidate you will have a strong track record in similar roles, a keen eye for detail, and a commitment to health and safety.

Qualifications

• Experience in a similar hospitality role.
• Proven ability to lead and motivate a team.
• Strong customer focus with warm welcome to guests.
• Good cash handling and admin skills.
• Knowledge of health and safety regulations.
• Desire to progress toward General Manager.

Responsabilités

• Lead the team in the absence of the General Manager and ensure smooth operations.
• Create a warm welcome for guests and maintain high service standards.
• Monitor and respond to customer feedback to continually improve service.
• Support Front of House and Back of House during peak times.
• Oversee quality food production and support the Kitchen team.
• Maintain admin and cash management processes in line with policy.

Connaissances

Team leadership

Guest service excellence

Health & safety

Cash handling & admin

Staff development

Operational oversight

Description du poste

The Lifeboat Innlies at the heart of everything that makes St Ives magical. This traditionalinn, complete with roaring log fire, faces the town’s picture-postcard harbourand nestles aptly beside its famous lifeboat house.

St Ives itself is astunning location that boasts a collection of glorious beaches, with quaintstreets and alleys dotted with art galleries, cafes, and shops.

This exciting role will see you work in an inspiringpart of the world, motivating a team of passionate people while supporting andoccasionally stepping in for the General Manager.

About You:

• Takingthe helm when the General Manager is away, you motivate team members todeliver their best and ensure everything is running smoothly andefficiently.
• Creatinga warm welcome to guests comes naturally to you, making every firstimpression count to ensure experiences delight from the get-go.
• Keeping awatchful eye over customer feedback means your team is always adapting tomaintain high standards and improve where necessary.
• You goabove and beyond to ensure a consistently high level of service,supporting the full team including Front and Back of House during peaktimes.
• Youoversee the consistent production of a quality food offering and recognisethe importance of the Kitchen Team.
• Having awealth of experience in a similar role means you are able to recognisewhen team members need help and you’ll support where needed.
• A keeneye for detail means you keep all admin and cash management systemsticking along as they should, taking responsibility when the GeneralManager is away.
• You knowhealth and safety regulations like the back of your hand.
• Teammembers see you as an inspiring role model and know they can depend on youfor support and development.
• You takepride and responsibility for your own development, with an eye towardsbecoming a General Manager one day.

What we offer you in return:

• Live in accommodation
• 30% offfood and drink in our pubs
• 50% offovernight stays in our pubs
• Tips
• BonusScheme
• Discountscheme across hundreds of retailers
• Cycle towork scheme on select roles
• Learningand development opportunities
• Careerprogression
• Mealprovided for shifts over 6 hours (up to the value of £10)
• Family-friendlypolicies
• Flexibleworking
• Paid timeoff to volunteer

Additional Info:

If you would like more information please [e-mail]

St Austell Breweryis an Equal Opportunitiesemployer, and we positively encourage applications from suitably qualified andeligible candidates, regardless of age, sex, race, disability, sexualorientation, gender reassignment, religion or belief, marital/civil partnershipstatus, or pregnancy and maternity. We also welcome requests for flexibleworking.

Early applications are encouraged as we’ll reviewapplications throughout the recruitment process and reserve the right to closethe advert at any time. Please note that we politely request no contact fromrecruitment agencies or media sales. Speculative CVs from recruitment agencieswon’t be accepted, nor the fees associated with them.