Assistant Manager - Lead Teams, Elevate Guest Experience

Loungers; Ivy Chimneys; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Permanent full-time role

Bonus scheme

Overtime pay

50% discount on food and drinks (from

Free staff meals on every shift

Early access to pay with Stream

Loungefest staff events

Job summary

Loungers is hiring a full-time Assistant Manager for Carpino Lounge to support the General Manager and lead a team in delivering exceptional hospitality. If you love hospitality, care about people, and take pride in doing the small things brilliantly, you’ll fit right in.

Loungers offers progression opportunities, a competitive package with bonus and overtime, and a strong team culture. As Assistant Manager you’ll lead shifts, coach staff, manage rota and KPIs, handle customer issues, and help

Qualifications

• Experience in restaurants, bars, cafés or coffee shops as Supervisor, Deputy or Assistant Manager.
• Strong people management and leadership skills.
• Ability to manage shifts, rota planning, and customer service issues.

Responsibilities

• Lead a variety of shifts (opens/closes/weekends) and delegate to the team.
• Coach staff through regular feedback to create a positive work environment.
• Understand rotas, stock, labour, KPIs and support the General Manager.

Skills

People management

Leadership

Customer service

Communication

Job description

Loungers is hiring a full-time Assistant Manager for Carpino Lounge to support the General Manager and lead a team in delivering exceptional hospitality. If you love hospitality, care about people, and take pride in doing the small things brilliantly, you’ll fit right in.

Loungers offers progression opportunities, a competitive package with bonus and overtime, and a strong team culture. As Assistant Manager you’ll lead shifts, coach staff, manage rota and KPIs, handle customer issues, and help