Assistant Manager: Lead Store Growth & Guest Experience

Starbucks EMEA

England

On-site

GBP 26,000 - 32,000

Full time

10 days ago
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Benefits offered by this job

28 days holiday a year (including Bank
Free drinks on shift
Bean stock options
Comprehensive training
Starbucks Global Academy
Partner discounts 30%
Perks at Work discounts
Life assurance
Interest-free loan
Employee Assistance Programme
Recognition schemes
Career opportunities

Job summary

Starbucks is seeking a dynamic Assistant Manager to join our stores in the United Kingdom. You will lead a team, drive commercial results and deliver the renowned Starbucks customer experience while owning day-to-day operational standards and partner engagement.

You will translate metrics into actionable improvements, manage shifting priorities, coach partners for excellence and uphold health, safety and brand standards. Join a team committed to growth and exceptional service.

Qualifications

  • Previous experience leading a team in a fast-paced retail or hospitality environment.
  • Ability to translate metrics into actions and drive performance.
  • Growth mindset and appetite for developing leadership career.

Responsibilities

  • Lead shifts to deliver commercial results and ensure world-class customer experience.
  • Own KPIs such as labour efficiency, waste reduction and sales performance.
  • Manage shift deployment to optimise customer experience and staff coverage.
  • Coach and provide feedback to partners, recognizing achievements.
  • Act as duty manager during shifts and uphold brand standards.
  • Use data to improve shift performance and decision making.
  • Train and coach partners for quality, efficiency and service excellence.
  • Lead initiatives and product launches at store level.
  • Maintain health & safety, food safety and security standards.

Skills

Team leadership
Customer focus
KPI management

Job description

Starbucks is seeking a dynamic Assistant Manager to join our stores in the United Kingdom. You will lead a team, drive commercial results and deliver the renowned Starbucks customer experience while owning day-to-day operational standards and partner engagement.

You will translate metrics into actionable improvements, manage shifting priorities, coach partners for excellence and uphold health, safety and brand standards. Join a team committed to growth and exceptional service.

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