Assistant Manager: Lead Shifts, Delight Guests

Shiftlife Assuranceall

Wareham

On-site

GBP 30,000 - 38,000

Full time

4 days ago
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Benefits offered by this job

Bonus up to 15% of annual salary
Secret Shopper bonus up to £2,000
High Performer Awards & Bonuses
Long service Love2Shop voucher £500 at
Professional development opportunities
Employee discount program

Job summary

Five Guys in the United Kingdom invites applications for an Assistant Manager. You will lead the team on shift, work hands-on on the line and dining area, and support the General Manager to deliver excellent burgers and fries and store results.

This role requires 1-2 years in management, a passion for guest experience, and the ability to coach and develop staff while maintaining high hygiene and safety standards. A strong leadership attitude and flexibility are essential.

Qualifications

  • Experience: 1-2 years in management in high-volume hospitality or QSR.
  • Strong customer satisfaction focus with proven metrics.
  • Ability to manage P&L and control costs.
  • Effective leadership and coaching of a team.
  • Flexibility to work varied shifts including evenings/weekends/holidays.

Responsibilities

  • Lead shift operations on the floor and in the dining area.
  • Support the General Manager in delivering strong store results.
  • Create an engaging, fun working environment for staff.
  • Address customer complaints promptly and honestly.
  • Drive sales while controlling costs and waste.

Skills

Management experience
Leadership
Customer service focus
P&L understanding
Team development

Job description

Five Guys in the United Kingdom invites applications for an Assistant Manager. You will lead the team on shift, work hands-on on the line and dining area, and support the General Manager to deliver excellent burgers and fries and store results.

This role requires 1-2 years in management, a passion for guest experience, and the ability to coach and develop staff while maintaining high hygiene and safety standards. A strong leadership attitude and flexibility are essential.

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