Assistant Manager - Lead Fast-Paced QSR Team

QSRP; Colchester; Hybride; GBP 28 000 - 35 000; Plein temps

Avantages offerts par ce poste

Salary up to £31,500 pa

45 Hour contract

Online Discounts in High Street Stores

Company Pension Plan

Cycle to Work Scheme

Wages in Advance access

Incentive Schemes

Refer A Friend Scheme

Résumé du poste

Join QSRP’s Chopstix brand in the UK as an Assistant Manager. You’ll be the heartbeat of the team, driving performance, coaching staff, and delivering exceptional service.

Lead shifts, support the GM, and foster a positive, high-energy environment that motivates the team to excel and delight guests. We’re looking for proven leadership in fast-paced retail/hospitality, with a passion for coaching and a customer-first mindset.

Qualifications

• Leadership experience in fast-paced retail, hospitality, leisure or QSR.
• Passion for coaching, developing and motivating others to perform.
• Strong people skills to build positive relationships across the team.
• Customer-first mindset delivering great experiences and quick responses.
• Confidence leading shifts and making decisions in a dynamic trading environment.
• Commercial awareness with understanding of sales, labour, costs and operations.
• Keen eye for operational standards—food quality, cleanliness and compliance.
• Ability to prioritise, organise and delegate during busy periods.
• Hands-on leadership, leading from the front.
• Resilience and adaptability under pressure, ready to shift priorities.
• Strong accountability and pride in delivering results.
• Desire to develop yourself and others within the business.
• Excellent communication to engage and inspire a diverse team.
• Team-first approach to achieve shared goals and a positive environment.
• Alignment with Lead the Way, Take Pride, All In Together and Quick to Shift.

Responsabilités

• Lead shifts and drive performance in a fast-paced trading environment.
• Develop and coach the team to deliver high-quality service.
• Support the GM in daily operations and decision making.
• Foster a customer-first culture and ensure exceptional service.
• Maintain operational standards for food, cleanliness and compliance.
• Balance service and sales to meet targets and optimise labour.
• Communicate effectively across the team and with managers.
• Surge adapt quickly to changing priorities during peak times.

Connaissances

Leadership experience

Coaching & development

People skills

Customer-first mindset

Decision making

Commercial awareness

Operational standards

Team motivation

Communication

Team collaboration

Adaptability

Accountability

Growth mindset

Description du poste

Join QSRP’s Chopstix brand in the UK as an Assistant Manager. You’ll be the heartbeat of the team, driving performance, coaching staff, and delivering exceptional service.

Lead shifts, support the GM, and foster a positive, high-energy environment that motivates the team to excel and delight guests. We’re looking for proven leadership in fast-paced retail/hospitality, with a passion for coaching and a customer-first mindset.