Shift Leader: Lead & Inspire in Fast-Paced Food Service

QSRP; United Kingdom; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

50% Employee Discount

£13.21 Per Hour

Online Discounts in High Street Stores

Opt in Health Plans

Company Pension Plan

Cycle to Work Scheme

Free Meals on Shift

Job summary

Chopstix, part of QSRP, is seeking a Team Leader to energize shifts and uphold exceptional customer service across its stores in the UK. You will lead from the front, run shifts as a key holder, and collaborate with management to drive performance.

You will coach staff, maintain high standards, and ensure the team delivers a memorable dining experience with seamless operations and a positive culture.

Qualifications

• Experience in hospitality, retail, leisure, or customer-focused environment.
• Proven ability to lead or support a team in a fast-paced setting.
• Strong customer service orientation and problem-solving mindset.

Responsibilities

• Lead from the front and set the tone on every shift.
• Run shifts as a key holder and support daily store operations.
• Coach and inspire the team, fostering teamwork and high standards.
• Ensure every customer leaves with a positive, flavour-packed experience.

Skills

Hospitality experience

Team leadership

Customer service

Decision making

Communication

Flexibility

Job description

Chopstix, part of QSRP, is seeking a Team Leader to energize shifts and uphold exceptional customer service across its stores in the UK. You will lead from the front, run shifts as a key holder, and collaborate with management to drive performance.

You will coach staff, maintain high standards, and ensure the team delivers a memorable dining experience with seamless operations and a positive culture.