Assistant Manager: Lead Shifts, Drive Service Excellence

QSRP; Dudley; Ibrido; GBP 28.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount

Pension plan

Cycle to work

Medicash

Wellbeing support

Descrizione del lavoro

Chopstix, part of QSRP, is seeking an Assistant Manager in the United Kingdom to lead shifts and guide a team toward exceptional service in a fast-paced dining environment. You will drive performance, coach staff, and ensure smooth daily operations while upholding quality and standards.

Join a culture focused on pride, teamwork and adaptability, with a hybrid work model and opportunities to grow across international HQs.

Competenze

• Leadership experience in fast-paced retail/QSR environments.
• Ability to coach and develop others to perform at their best.
• Strong people skills and relationship-building.
• Customer-first mindset and delivering great experiences.
• Confident in leading shifts and making quick decisions.
• Commercial awareness: sales, labor, costs and performance.
• Maintains high operational standards for food quality, cleanliness and compliance.
• Able to prioritise, organise and delegate during busy periods.

Mansioni

• Lead shifts and drive performance.
• Support the GM in daily operations.
• Develop and coach the team to achieve targets.
• Deliver strong service and sales results.

Conoscenze

Leadership experience

Coaching skills

People skills

Customer focus

Decision making

Operational awareness

Communication

Team motivation

Descrizione del lavoro

Chopstix, part of QSRP, is seeking an Assistant Manager in the United Kingdom to lead shifts and guide a team toward exceptional service in a fast-paced dining environment. You will drive performance, coach staff, and ensure smooth daily operations while upholding quality and standards.

Join a culture focused on pride, teamwork and adaptability, with a hybrid work model and opportunities to grow across international HQs.