Assistant Manager — High-Energy QSR Leader

Chopstix Group; Stratford-upon-Avon; Presencial; GBP 30 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

50% Employee discount

Company Pension Plan

Cycle to Work Scheme

Medicash

Free Mortgage Advice - via Charles CAM

Wellbeing Support (Confidential Advice

Access to Wages in Advance - Stream

Incentive Schemes

Refer A Friend Scheme

Online Discounts in High Street Stores

Resumo da oferta

Chopstix Group is seeking an Assistant Manager in the United Kingdom to lead shifts, coach a diverse team and deliver outstanding customer experiences. You will oversee daily operations, maintain high food quality and standards, and drive sales while managing labour and costs in a fast-paced environment.

You’ll be a hands-on leader, thrive under pressure, and align with our values of Lead the Way, Take Pride, All In Together and Quick to Shift.

Qualificações

• Previous leadership experience in a fast-paced retail, hospitality, leisure or QSR environment.
• A passion for coaching, developing and motivating others to perform at their best.
• Strong people skills with the ability to build positive relationships across the team.
• A customer-first mindset, creating great experiences and responding quickly to customer needs.
• Confidence leading shifts and making decisions in a dynamic trading environment.
• Commercial awareness with an understanding of sales, labour, costs and operational performance.
• A keen eye for operational standards, ensuring excellence in food quality, cleanliness and compliance.
• The ability to prioritise, organise and delegate effectively during busy trading periods.
• A hands-on leadership style, leading from the front and supporting the team whenever needed.
• Resilience and adaptability, remaining calm under pressure and quick to shift when priorities change.
• A strong sense of accountability and pride in delivering results.
• A commitment to developing yourself and helping others grow within the business.
• Excellent communication skills, able to engage, influence and inspire a diverse team.
• A team-first approach, working collaboratively to achieve shared goals and create a positive working environment.
• Alignment with our values: Lead the Way, Take Pride, All In Together and Quick to Shift.
• Join QSRP: where the good growth happens

Responsabilidades

• Lead shifts and drive performance.
• Support the GM in daily operations.
• Develop and coach the team to deliver outstanding service and results.
• Deliver exceptional customer service every time.
• Contribute to a culture of enthusiasm, teamwork and continuous improvement.

Conhecimentos

Leadership experience

Coaching & development

People skills

Customer-first mindset

Decision making under pressure

Commercial awareness

Operational standards

Delegation

Hands-on leadership

Resilience & adaptability

Accountability

Communication skills

Team-first approach

Value alignment

Descrição da oferta de emprego

Chopstix Group is seeking an Assistant Manager in the United Kingdom to lead shifts, coach a diverse team and deliver outstanding customer experiences. You will oversee daily operations, maintain high food quality and standards, and drive sales while managing labour and costs in a fast-paced environment.

You’ll be a hands-on leader, thrive under pressure, and align with our values of Lead the Way, Take Pride, All In Together and Quick to Shift.