Assistant Manager - Dynamic QSR Leader (Hybrid)

Chopstix; Swindon; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Salary up to £31,500 pa

45 Hour contract

Online discounts

Pension plan

Cycle to work

Mortgage advice

Wages in advance

Incentive schemes

Refer a friend

Job summary

Chopstixis, part of QSRP, is seeking an Assistant Manager to drive performance and grow the team in a fast-paced retail environment. You’ll lead shifts, coach staff, and ensure outstanding customer service while delivering sales and operations excellence.

As an integral part of the leadership team, you’ll foster a culture of enthusiasm, ownership and continuous improvement. We offer a hybrid work model and a range of employee benefits.

Qualifications

• Leadership experience in a fast-paced retail, hospitality, leisure or QSR environment.
• Coaching and motivating others to perform at their best.
• Strong people skills and customer-focused mindset.
• Confident leading shifts and decisions in a dynamic trading environment.
• Commercial awareness of sales, labour, costs and performance.
• Operational standards and compliance in food quality and cleanliness.
• Ability to prioritise, organise and delegate during busy periods.
• Hands-on leadership, leading from the front.
• Resilience and adaptability under pressure.
• Accountability and pride in delivering results.
• Developing yourself and helping others grow within the business.
• Excellent communication skills, engaging and inspiring a diverse team.
• Team-first approach and collaborative working.
• Alignment with values: Lead the Way, Take Pride, All In Together, Quick to Shift.

Responsibilities

• Lead shifts and drive performance.
• Develop and coach the team.
• Deliver strong service and sales results.
• Support the GM in daily operations.
• Ensure operational standards and compliance.

Skills

Leadership experience

Coaching & development

People skills

Customer-first mindset

Decision making under pressure

Commercial awareness

Operational standards

Prioritisation & delegation

Hands-on leadership

Resilience under pressure

Accountability

Developing others

Communication skills

Team collaboration

Values alignment

Job description

Chopstixis, part of QSRP, is seeking an Assistant Manager to drive performance and grow the team in a fast-paced retail environment. You’ll lead shifts, coach staff, and ensure outstanding customer service while delivering sales and operations excellence.

As an integral part of the leadership team, you’ll foster a culture of enthusiasm, ownership and continuous improvement. We offer a hybrid work model and a range of employee benefits.