Assistant Manager - Jewelry Retail Leader & Piercing Training

Jewells; Southampton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary + bonus

Jewellery allowance

Team discounts

Fully funded piercing training and acc

Clear progression to Store Manager

Growth with fast-scaling retail brand

Supportive, customer-focused team

Job summary

Jewells in Southampton is seeking an Assistant Manager to support the Store Manager and lead a dynamic team in delivering outstanding customer experiences. You’ll coach staff, drive sales and ensure exceptional in-store service and presentation.

Full piercing training is provided, and there is a clear path to Store Manager as the brand scales. If you’re passionate about jewellery, customer experience, and leadership, this is the role for you.

Qualifications

• Retail leadership experience (Supervisor, Lead, or Assistant Manager level)
• Passion for customer experience and retail performance
• Strong communication and leadership skills
• Commercial awareness and sales focus
• Motivation to grow into a Store Manager role

Responsibilities

• Lead and develop the team
• Coach and motivate team members to achieve their full potential
• Act as the senior leader on duty in the Store Manager’s absence
• Help create a positive, high-performing store culture
• Drive store performance and KPIs
• Manage daily operations, visual merchandising, and stock presentation
• Support piercing services training and standards

Skills

Retail leadership

Customer experience

Communication skills

Sales focus

Leadership

Job description

Jewells in Southampton is seeking an Assistant Manager to support the Store Manager and lead a dynamic team in delivering outstanding customer experiences. You’ll coach staff, drive sales and ensure exceptional in-store service and presentation.

Full piercing training is provided, and there is a clear path to Store Manager as the brand scales. If you’re passionate about jewellery, customer experience, and leadership, this is the role for you.