Assistant Manager — Retail Leadership & Piercing Training

Jewells; Reading; On-site; GBP 26,000 - 34,000; Full time

Job summary

Jewells is recruiting an Assistant Manager in Reading to support the Store Manager, drive performance, and deliver exceptional customer experiences. You’ll lead day-to-day operations, mentor the team, and push for progression to Store Manager as the brand scales.

The role focuses on people leadership, sales excellence, customer service, and maintaining high visual and operational standards across the store.

Qualifications

• Retail leadership experience at supervisor/lead/assistant manager level.
• Passion for customer experience and retail performance.
• Strong communication and leadership skills.
• Commercial awareness and sales focus.
• Motivation to grow into a Store Manager role.

Responsibilities

• Support team leadership by guiding and developing staff.
• Drive store sales targets and KPIs through coaching.
• Deliver exceptional customer experiences and styling guidance.
• Maintain store operations, merchandising, and stock control.
• Support piercing services and ensure hygiene standards.

Skills

Retail leadership

Customer experience

Communication skills

Leadership

Commercial awareness

Sales focus

Store Manager progression

Job description

Jewells is recruiting an Assistant Manager in Reading to support the Store Manager, drive performance, and deliver exceptional customer experiences. You’ll lead day-to-day operations, mentor the team, and push for progression to Store Manager as the brand scales.

The role focuses on people leadership, sales excellence, customer service, and maintaining high visual and operational standards across the store.